Holiday Inn Express Aeroport Montreal - St-laurent
About this property
Popular facilities
Good to know
- Check-in
- From 04:00
- Check-out
- Until 11:00
- Parking
- Free
- Airport shuttle
- Free
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
Rooms
Estimated reference price
1 / 6 2 Queen 1 Bedroom Suite
- 11 m2
- 2 x Queen-size bed 150-154 width
- Tea and coffee making facilities
- Microwave
- Hairdryer
- Bathroom
- Safe
- Wi-fi
- Pay movies
1 / 6 2 Queen Standard
- 10 m2
- 2 x Queen-size bed 150-154 width
- Wi-fi
- Pay movies
- Bathroom
- Hairdryer
- Microwave
- Tea and coffee making facilities
- Safe
1 / 6 2 Queen Standard Mobility Accessible
- 12 m2
- 2 x Queen-size bed 150-154 width
- Wi-fi
- Safe
- Tea and coffee making facilities
- Microwave
- Bathroom
- Hairdryer
- Pay movies
1 / 6 2 Queen Standard Mobility Accessible Roll In Shower
- 7 m2
- 1 x Double bed 131-150 width, 2 x Queen-size bed 150-154 width
- Hairdryer
- Microwave
- Safe
- Tea and coffee making facilities
- Wi-fi
- Pay movies
- Bathroom
Guest reviews
Recent reviews shared by hotel guests
The manager’s response summed up the stay. When my husband raised our concerns, she repeated three times, “We are not a full service hotel.” There was no apology, acknowledgment, or offer to address anything. I know limited-service hotels exist, but basic cleanliness, bed sheets, available coffee, and respecting checkout time are minimum standards. This stay was exhausting, stressful, and disrespectful. I strongly recommend staying elsewhere. We chose this Holiday Inn in part because we were told it was a no-pet hotel, as I have a serious pet allergy. On May 12, the day we checked in, I saw a guest come out of the elevator with a golden retriever and stand in the lobby for several minutes. Nobody on staff said anything, and the receptionist ignored it. That completely undermined our trust in the pet policy. The hotel advertises coffee around the clock. We tried to get some seven times during our stay, and every time there was no coffee, no creamer, or both. We had to wait a long time to find a staff member, then wait again for them to refill it. On the second night, there were no bath towels or napkins, the floor hadn’t been vacuumed, and there was hair in the vanity. At about 11:15 PM, when we went to bed, we found no bed sheets, just a comforter. We waited 25 minutes at the front desk. The staff member said, “You have to do your bed sheets yourself, we only have one staff working.” We made the bed ourselves after midnight and couldn’t fall asleep until after 2 AM. Checkout was at 11 AM, but housekeeping knocked and came into our room at 9:12 while we were sleeping, then came again at 10:54, six minutes before checkout. We felt rushed and harassed for no reason. Housekeeping can happen after guests leave.
After driving from Toronto, we got to Montreal late last night, tired and just wanting to get into bed. The room took us by surprise: luxurious beds, a clean bathroom, high ceilings, and all the things you’d need for a stay. They even have free hygiene products in case you forgot something. The breakfast was phenomenal compared with many five-star hotels. Even if they charged another $40-$50, I’d say it was worth it. Next time I’m in Montreal, I won’t look any further than this hotel.
We weren’t told at check-in that the pool was closed for maintenance. I think letting guests know would have been the least courteous thing to do. The room was the best part: comfortable beds, everything very clean, a good TV, and just as expected. Breakfast, though, was well below what I’d expect for the price and hotel category. The eggs seemed industrial, and there was no bacon or ham, cheese, or vegetables. Fruit choices were very limited, only whole bananas, apples, and oranges. There wasn’t much for children either. The items didn’t really go together, so it felt like trying to make a complete meal from a puzzle with pieces missing.
Mario and Nabil deserve a mention. They were professional, courteous, and excellent at their jobs, and really did their best to make my stay pleasant. The hotel was very clean as well. Even so, I found the building mediocre despite being brand new. The rooms feel cheaply designed. There’s just one small heat vent under the window, partly blocked by furniture. The HVAC is poorly programmed: the air-conditioning fan won’t stop on its own, and the only way to turn it off is to power down the whole thermostat. The light around the bathroom mirror didn’t work either. Breakfast was decent in general, but the potatoes were extremely hard and cold. With these problems, I won’t stay here again.
The kids loved the pool and water slide, and breakfast was free with a good selection. Our room was large, fresh, clean, and very comfortable. The front desk staff were friendly and accommodating. Heated indoor parking was $20. The hotel met or exceeded all our expectations.
Amenities
Everything available at this property
General Services
13 available- Total number of rooms
- Number of floors (main building)
- hotel
- Electric vehicle charging station
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Airport Shuttle
- Shop
- Printer
- Casino
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Business Services
2 available- Business centre
- Fax
What's nearby
Explore attractions, restaurants and transport around the hotel
42 m 1 min walk
3.1 km
7.6 km
99 m 1 min walk
Attractions
20- Saint Joseph's Oratory of Mount Royal7.6 km
- illumi Laval7.9 km
- Jean Talon Market9.6 km
- Mount Royal Park9.8 km
- Parc Angrignon10.2 km
Restaurants
20- Bistro 5299 m 1 min walk
- Cafe Gran Sasso291 m 4 min walk
- Restaurant coco oeuf407 m 5 min walk
- Chester Fried Chicken554 m 7 min walk
- Scores557 m 7 min walk
Transit
20- Aéroport international Montréal-TrudeauAirport3.1 km
- Aéroport international Montréal–MirabelAirport33.2 km
- Côte-Vertu / No 4590Bus42 m 1 min walk
- Montée de Liesse / Côte-VertuBus170 m 2 min walk
- Montée de Liesse / McCaffreyBus201 m 3 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 191
- Main building floors
- 4
