Best Western Northgate Inn
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Double Suite with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- dining-area
- fridge
- hairdryer
- iron
- kitchen
- microwave
- patio
- private-bathroom
- safe
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Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- kitchen
- microwave
- private-bathroom
- safe
- tea-or-coffee
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Standard Quadruple room with balcony
- 4 guests
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Lisa C.
I've stayed here for work over the past 3-4 years, and the quality, service, and cleanliness keep getting better. For the price, location, and what they offer, this hotel is a serious gem. The rooms are basic, but they're spotless, with comfortable beds, loads of great pillows, and clean bathrooms stocked with plenty of towels. Staff from the desk, housekeeping, and food teams are all lovely and polite, and they go out of their way to keep guests happy. Breakfast is great, and the breakfast room is fantastic. The well-equipped fitness center kept me going for three days without needing to work out elsewhere. I travel a lot for work and really like this place. I'm giving four stars because there are some amenities I appreciate that they don't have as a three-star inn. That's just my point of view, not their fault.
Karen M.
My husband went to breakfast every morning and was really impressed with the food selection. The laundry room was clean, with new machines, and there was enough space in the workout room for two people to do mat workouts at once. It opened at 6 am, but the front desk staff kindly opened it a little earlier when I wanted to use it. We stayed Oct 22-Oct 29, and the staff exceeded our expectations. They welcomed us right away and made us feel at home. The front desk team were friendly, helpful, and interested in us, and they went above and beyond. Our room was incredibly clean, comfortable, and had everything we needed. We only needed it cleaned a few times, and they made sure we had enough coffee and bath products in between. We highly recommend the Best Western Northgate Inn in Nanaimo and will definitely return.
Daniel R.
Devon Swann made this one of the best hotel stays I've ever had. I was amazed by how she helped with my bookings and points rewards program, and I'd wholeheartedly recommend anywhere she provides customer service. The customer service here was simply amazing, one of the best experiences I've had anywhere. Good job, @BestWestern Northgate, for hiring employees who make magic for their guests. Thank you for your service.
Casey B.
The location is hard to beat, right beside the mall, galaxy cinemas, landmark cinemas, Home Depot, Walmart, Canadian Tire, and Superstore. I love the carpeted rooms and the great smell. My one complaint is the TVs in the dining room. I heard other people complaining, too. There's no escaping them, and lots of people don't want to watch the news while eating breakfast. Whatever happened to piano music and the sound of running water? Still a great place, and I'll be back!
David T.
I've been coming to Nanaimo for work for the past year and a half, and the front desk staff have been excellent. Shar and especially Devon have always taken great care of me. Devon is cheerful and professional, and makes sure I have a comfortable stay. I'll stay at the Northgate whenever I'm on the island. The service is hard to beat!
Amenities
Everything available at this property
General Services
39 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Terrace
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Linens
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Iron
- Coffeemaker
- Family/Kid Friendly
- Personal protection equipment for staff
- Extra decontamination measures
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Launderette
- Air conditioning in public areas
- Lift access
- Luggage room
- Clothes dryer
- Photocopier
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
4 available- Coffee/tea for guests
- Breakfast
- Vending machine
- Kitchen
Business Services
3 available- Business center
- Fax and copy machine
- Business centre
Recreation & Wellness
3 available- Sauna
- Spa
- First Aid Kit
Pool and beach
1 available- Beach/pool towels
Sports
3 available- Fitness facilities
- Gym
- Fitness
Room Amenities
13 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Towels and bed linen
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
70 m 1 min walk
63.0 km
1.5 km 19 min walk
58 m 1 min walk
Attractions
20- Oliver Woods Park1.5 km 19 min walk
- Blueback Beach Access1.8 km 22 min walk
- Beban Park5.3 km
- Neck Point Park5.7 km
- Sugarloaf Mountain Park5.9 km
Restaurants
20- Little George's Pizza and Pasta58 m 1 min walk
- Wa-Ku North77 m 1 min walk
- Mary Brown's Chicken114 m 1 min walk
- Domino's173 m 2 min walk
- Starbucks202 m 3 min walk
Transit
20- Vancouver International AirportAirport63.0 km
- Vancouver International Seaplane BaseAirport63.9 km
- Metral at Enterprise (SB)Bus70 m 1 min walk
- Metral at Enterprise (NB)Bus99 m 1 min walk
- Hammond Bay at Marlin (EB)Bus318 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required