SureStay Hotel by Best Western North Vancouver Capilano
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Languages
- English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- kitchen
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- towels
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Twin Suite
- 2 guests
- twin beds
- Private bathroom
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Joseph M.
The front desk woman working early Friday afternoon, March 6, was extremely accommodating. The room was in great shape, the beds were comfortable, the bathroom spotless, and the water pressure good. I often drive around Vancouver and like staying in this area. I usually book two businesses down at North Vancouver Hotel, but I'll try to get a room here next time. SureStay deserves a higher rating for its quality and value. There's free parking close to the room. Bus lines to Lonsdale Quay and downtown are steps away, so you can go to dinner without hunting for or paying for parking. It's near 99 for trips north toward the ferries or Whistler. The area feels safe, the property feels secure, and I've never had a problem walking around or staying here. Traffic getting into the hotel can be heavy, so you might want to go around the block and approach from the right side of the street.

Samuel P.
The prices are the best in the area, really the only affordable option. We woke up comfortable, and the room was clean, though the rooms are a bit old and have some smell, probably from the old carpet and appliances. The front desk staff member who checked us in was wonderful, kind, and reassuring. There were a few small mechanical issues. For example, the window light in room 236 kept flickering, so we just turned it off.
Rebecca B.
The front desk staff were lovely during our four-night stay. The room was okay, though a bit stuffy. We were definitely in the Wong of the hotel where smoking used to be allowed. There aren't many hotels in the area, and this place deserves a refresh. Since we were staying longer, we had to opt in to housekeeping?
Peter A.
It's an economical choice for people watching their budget, with good rooms that are well maintained. Daily cleaning requires asking the front desk, though. More electrical outlets would be useful now that so much of daily life depends on our devices. The location is probably the best for getting to downtown Vancouver, the North Shore, Whistler, Squamish, and Horseshoe Bay. I'll definitely stay again.
sure T.
For the price, it was fair, and I'd recommend it to people like me who travel alone and don't have much money. The front desk was very friendly and the service was great. It's a fairly good, quiet place to rest, with a bus station nearby. It feels more like a motel, though, and there's not much in the way of daily necessities. I hated that there were no bathroom doors, and there were no plugs for the showering sink, so I couldn't take a bath.
Amenities
Everything available at this property
General Services
28 available- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Fire Extinguisher
- Laundry
- Safe Deposit Box
- Wake Up Service
- Tour assistance
- Family/Kid Friendly
- Personal protection equipment for staff
- Extra decontamination measures
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Launderette
- Smoking area
- Photocopier
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
4 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Air conditioning in Restaurant
Business Services
3 available- Event facilities
- Fax and copy machine
- Business centre
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
3 available- Swimming pool
- Seasonal outdoor swimming pool
- Outdoor freshwater pool
Sports
1 available- Golf course
Pets
1 available- Pets Not Allowed
Room Amenities
4 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
65 m 1 min walk
15.2 km
1.9 km 24 min walk
13 m 1 min walk
Attractions
20- Prospect Point Lookout1.9 km 24 min walk
- Capilano Suspension Bridge Park2.1 km 26 min walk
- Vancouver Aquarium2.8 km 35 min walk
- Stanley Park2.8 km 35 min walk
- Totem Poles2.9 km 36 min walk
Restaurants
20- De Dutch13 m 1 min walk
- Freshslice Pizza20 m 1 min walk
- Denny's149 m 2 min walk
- Pho Japolo185 m 2 min walk
- Panago Pizza194 m 2 min walk
Transit
20- Vancouver International AirportAirport15.2 km
- Vancouver International Seaplane BaseAirport16.8 km
- Marine Dr (WB) at Capilano RdBus65 m 1 min walk
- Capilano Rd (NB) at Curling RdBus80 m 1 min walk
- Marine Drive (WB) at Capilano RoadBus104 m 1 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required