Holiday Inn Victoria Elk Lake by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff +2
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room with mountain view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- toiletries
- towels
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- toiletries
- towels
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1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea
- tea-or-coffee
- toiletries
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1 / 6 1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Mina Z.
The location works really well for parents coming to swim meets at the nearby pool. I’ve stayed here several times, but the front desk service has been all over the place. One tall Indian agent who wears a head covering has always been warm and helpful. The shorter Indian agent with a beard has been the opposite, and wouldn’t bend on even a small request. In early December, after a Sunday meet ran late, a few parents asked him for late checkout. He said no, pointing to his “circumstances” and many incoming reservations. This time I tried to avoid that by booking an extra night ahead, and added a second room for my son. For a four-day competition, I paid for six nights. On Sunday morning he had a last-minute Zoom meeting, so I asked if his room could have a little extra time. The same agent was at the desk and gave the same reason, saying lots of team travelers wanted late checkout and he couldn’t make an exception. Yet the whiteboard behind him showed 80-90% occupancy and a note about wanting to improve bookings. It’s frustrating that a hotel can’t show a bit of flexibility or empathy to returning guests, especially when team events bring in so much of its business. How do they expect occupancy to grow? Great spot, but the uneven service is almost laughable.
Mason H.
We had a really comfortable stay, and the hotel felt freshly renovated and well cared for. The room was spotless, modern, and had very cozy beds. Check-in was easy thanks to the friendly, helpful front desk team. Elk Beaver Lake Regional Park is right next door, so I enjoyed morning walks and the views. Butchart Gardens, downtown Victoria, and the airport are all a short drive away, which made getting around easy without the downtown bustle. The hotel is also pet friendly, and the seasonal outdoor pool looked inviting. We liked the on-site Lakes Restaurant Bar too. The food was delicious, the staff were attentive and warm, and breakfast had good options. Try the happy hour specials. Great value and comfort, and I’ll definitely come back to Victoria and stay here again. Thanks to the whole team.
Kate P.
My husband works in renovations and noticed the care in the details, including the crown molding fitting perfectly. The room itself was lovely, clean, and nicely decorated, with a very comfortable mattress. There were lots of towels, and the bathroom had a pretty light-up mirror. I also liked the big refillable pump bottles for shampoo and the other toiletries, instead of throwing away several plastic bottles every day. Parking was plentiful and check-in was friendly.
Rod B.
The breakfast-included package is a nice perk if you’re hungry. The menu is limited, but the choices are tasty and the servings are big. Our room was clean, quiet, and renovated, with a door out to the pool area and patio. It was still too chilly to enjoy that spot, unfortunately. The front desk team were friendly, accommodating, and efficient, and check-in was easy. Thanks for making the stay enjoyable.
Gina H.
We stayed for a week and really liked both the hotel and where it’s located. It’s close to the airport and ferry, with Victoria only a short drive away, and there are plenty of restaurants within five minutes by car. Our room was spacious and clean, and the restaurant had a good range of food. The front desk staff were courteous and helpful. I’d certainly recommend Holiday Inn Elk Lake.
Amenities
Everything available at this property
General Services
52 available- ATM
- Computer
- Air conditioning
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Terrace
- Outdoor furniture
- Reception desk
- Room service
- Laundry
- Safe Deposit Box
- Concierge services
- Luggage storage
- Telephone
- Iron
- Microwave oven
- Hiking
- Fishing
- Sun Deck
- Garage
- Total number of rooms
- Number of floors (main building)
- Double rooms
- hotel
- MasterCard
- Visa
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Luggage room
- Library
- Smoking area
- Banquet hall
- Printer
- Hot tub
- Early Check In
- Non Smoking Establishment
- Horse riding
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
8 available- Bar
- Coffee/tea for guests
- Restaurant
- Vending machine
- Kitchen
- Bottled water
- Kettle
- Poolside snack bar
Business Services
6 available- Business center
- Fax and copy machine
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Spa tub
- Spa centre
Pool and beach
9 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Indoor freshwater pool
- Outdoor freshwater pool
Sports
5 available- Bike rental
- Bicycle hire service
- Gym
- Fitness
- Golf practice facility
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
9 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
Languages
5 available- Spanish
- English
- Multi Language Staff
- Japanese
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
94 m 1 min walk
16.4 km
3.2 km
14 m 1 min walk
Attractions
20- PKOLS (Mount Douglas Park)3.2 km
- Victoria Butterfly Gardens7.9 km
- Victoria’s Chinatown National Historic Site8.3 km
- Cadboro-Gyro Park8.3 km
- WildPlay Victoria8.9 km
Restaurants
20- Lakes Restaurant14 m 1 min walk
- MexiGo630 m 8 min walk
- Romeo's Pizza659 m 8 min walk
- Fudo Japanese Restaurant671 m 8 min walk
- Poke Fresh679 m 8 min walk
Transit
20- Victoria International AirportAirport16.4 km
- William R. Fairchild International AirportAirport43.4 km
- Elk Lake at MarsettBus94 m 1 min walk
- Elk Lake Drive at Commonwealth PlaceBus155 m 2 min walk
- Royal Oak Exchange Bay EBus383 m 5 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required
Rules and eligibility
Children
Ages 0-17 - Extra bed available