City Garden Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- CHF 25 per guest/night
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, Italian +1
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- telephone
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Standard room
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- heating
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea-or-coffee
- telephone
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1 / 3 Superior Suite
- Private bathroom
- air-conditioning
- bath
- bathrobe
- bedsheets
- blackout-blinds
- desk
- hairdryer
- heating
- hypoallergenic
- mini-bar
- mirror
- private-bathroom
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1 / 4 Superior Junior Suite
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- toiletries
- tv
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Guest reviews
Recent reviews shared by hotel guests
Gurpreet K.
Weekend service needs some attention. I arrived on a Saturday afternoon after a long flight to find the entrance locked and no staff around. There's a note about limited weekend check-in, but it's easy to miss. When I called the helpline, they sent me to Park Hotel for help. I'd never expect that kind of experience at a four star property. There were no dining options over the weekend either, not even breakfast or basic drinks. The contrast with the busy weekday atmosphere was striking. Weekdays seem geared toward business travelers, with smooth, efficient service and warm, helpful staff when they're present. Thanks to Adi for helping with check-in and to the young lady who helped at check-out. Both were courteous and attentive. The rooms were clean, well maintained, and thoughtfully decorated, with a pleasant mix of modern style and subtle charm. It was a comfortable place to unwind after a busy day. The check-in experience was inefficient, though, and the weekend staffing and amenities could use improvement. Keep the limited weekend services in mind and plan your arrival accordingly.
Julie M.
Getting the invoices sorted has been an exhausting mess. I asked the staff to split the business and private expenses onto separate invoices, and after 3 weeks it's still unresolved. I've never had so much trouble with invoices, and the staff haven't been helpful. So much time and energy wasted.
Jeff M.
My room was large, quiet, air conditioned, and pleasant, with a beautiful view of trees and plenty of sunlight. The staff were friendly across the board. Breakfast was fine, but hot choices such as an omelette or fried eggs would have made it better.
Nikhil B.
The staff were incredibly helpful and friendly, especially when I had a slight medical issue. They really went above and beyond. My room was clean, modern, and functional, and breakfast was decent. I had a comfortable, enjoyable stay at City Garden Hotel in Zug. The location near the train station makes it a strong choice for business travel, and I highly recommend it.
Stefan R.
The hotel has stylish rooms and plenty of parking space for larger vans, and it's conveniently close to the business park, railway station, and shopping center. The trees behind the hotel usually make things feel peaceful, except when music is playing on the terrace. A fantastic hotel!
Amenities
Everything available at this property
General Services
26 available- ATM
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Outdoor furniture
- Allergy Free Rooms
- Room service
- Linens
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Airport transportation
- Car rental
- Transfer services
- Tour assistance
- Contactless Check In And/Or Check Out
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
2 available- Electric car charging
- Parking
Meals
8 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Bottled water
- Kettle
Business Services
4 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Sauna
Pool and beach
1 available- Beach/pool towels
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Non Smoking Rooms
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Bathrobe
- Slippers
- Toiletries
Languages
4 available- German
- English
- Italian
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
269 m 3 min walk
464 m 6 min walk
636 m 8 min walk
21 m 1 min walk
Attractions
20- Aussichtspunkt Guggi636 m 8 min walk
- Rössliwiese739 m 9 min walk
- Springbrunnen745 m 9 min walk
- Roman Signer, Seesicht, 2015757 m 9 min walk
- Zug Magic792 m 10 min walk
Restaurants
20- CU Restaurant21 m 1 min walk
- Centro Italiano69 m 1 min walk
- Dragon Palace188 m 2 min walk
- Indian Spices197 m 2 min walk
- Da Pino Caparelli211 m 3 min walk
Transit
20- Flughafen ZürichAirport32.1 km
- BleichiBus269 m 3 min walk
- KantonsschuleBus285 m 4 min walk
- Metalli/BahnhofBus332 m 4 min walk
- RüschenhofBus356 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply