Apart Hotel Serena Beach
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Children
- Family friendly
- Room types
- 2
Guest reviews
Recent reviews shared by hotel guests
Daniela C.
The beds and pillows were very good, the location is excellent, and breakfast was generous for the price. I liked staying here in previous years, but this time the condition of the place made it not worth it, and I wouldn't return. The building feels neglected, damp, and freezing. There are no proper living room curtains, just a sheer one you can see through at night. In the kitchen, the kettle was broken, the stovetops were rusty, and flame escaped through the rust holes, so I couldn't cook. The cabinet hinges were rusty and the doors sagged. The refrigerator froze our food, the shower curtain had mold, some bulbs were burned out, and the TV remote didn't work. I had to get the towels myself when I arrived. I asked about a hairdryer and was told there was one, but there wasn't. The internet was poor, and there was noise all night in the area, including people shouting.

Iván S.
I came back to a spotless cabin each day, with fresh soap, clean towels, and clean dishes. The staff were great and the place was very clean. The cabins are roomy and have the basics for cooking, and there are plenty of restaurants and entertainment spots nearby. My only suggestion is to add more breakfast options. I had a very pleasant stay.
Pedro G.
We arrived as a family, and my wife found the beds hadn't been made because the room hadn't been cleaned. Even the bowls were stained when she checked the dishes, and the receptionist couldn't say where the TV remote was. It was a terrible stay. I absolutely don't recommend it.
Matías V.
The restaurant service was painfully slow, and the food left a lot to be desired. The apartments also need serious upkeep: window handles were broken, outlet covers were missing, and the mattresses were old. Loud music nearby went on until 2 a.m. on weekdays, and quiet hours weren't respected. With proper maintenance, it could be a very good option for someone who doesn't mind that noise.
Francisca O.
The cabins need work. The windows were hard to open and stuck when I tried to close them, and cabinet doors fell off by themselves, among other problems. The only reason I found the place acceptable was that it's close to the beach. I really don't recommend it.
Amenities
Everything available at this property
General Services
10 available- 24 Hour Reception
- Heating
- Outdoor furniture
- Room service
- Ironing
- Laundry
- Dry Cleaning
- Telephone
- Microwave oven
- Family/Kid Friendly
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
4 available- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Kettle
Business Services
1 available- Fax and copy machine
Pool and beach
2 available- Beach/pool towels
- Next to the beach
Children
1 available- Kids' TV Networks
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Fridge
- Family room
- Cable TV
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
What's nearby
Explore attractions, restaurants and transport around the hotel
625 m 8 min walk
659 m 8 min walk
452 m 6 min walk
43 m 1 min walk
Attractions
20- Casino Enjoy Coquimbo452 m 6 min walk
- Letras La Serena1.6 km 20 min walk
- Playa El Faro4.2 km
- Bosque San Carlos4.3 km
- Faro de La Serena4.4 km
Restaurants
20- Flora Bistro43 m 1 min walk
- Espacio Costanera83 m 1 min walk
- Picanha Rodizio87 m 1 min walk
- Newvice162 m 2 min walk
- Tololo Beef167 m 2 min walk
Transit
20- Los Pescadores, 4580-5050Bus625 m 8 min walk
- Peñuelas NorteBus659 m 8 min walk
- Peñuelas SurBus764 m 10 min walk
- Miramar, 5254-5400Bus961 m 12 min walk
- Pollo al PasoBus1.1 km 14 min walk

Stay rules
Important conditions for your stay