Hotel Novotel Santiago Vitacura
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- CLP 30000 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff +1
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- pets-allowed
- private-bathroom
- safe
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- hypoallergenic
- iron
- mini-bar
- pets-allowed
- private-bathroom
- safe
- soundproofing
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1 / 6 Standard Double room with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
- telephone
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- hairdryer
- hypoallergenic
- iron
- mini-bar
- pets-allowed
- private-bathroom
- safe
- soundproofing
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Maeve S.
We enjoyed our two nights at your Vitacura Novotel. The service was very good, and Erik in the bar and meals area and Antonia at the desk went above and beyond what you'd hope for. They're both excellent staff members and deserve recognition. Fiona & Iain Griffin

wachiperroxing L.
The Expedia deal was a great value for the quality of the hotel. The room was modern, clean, and thoughtfully designed, and check-in was friendly and easy.
Rafael N.
At breakfast, the staff were friendly and professional. Perla deserves a special mention for being incredibly caring and helpful, with a human touch that's hard to find these days. Thank you so much for the experience!
Mark S.
After driving six hours, we reached the hotel at 6 p.m. only to be told by the manager that no rooms were available, even though I showed him on my phone that rooms were still being sold online for that night. We'd booked through a third-party site. The manager couldn't give us a refund and left us in the lobby for 45 minutes while we scrambled with the travel agency to find another hotel. As we were leaving, a room suddenly became available, apparently one intended for another guest. It makes me wonder whether they routinely give away people's reservations. Travelers need their bookings honored, especially after a long journey. The lack of transparency, accountability, and basic customer service was shocking. This is no way to do business, and if reliability and peace of mind matter to you, I'd strongly recommend staying elsewhere.
Gabriel S.
I was supposed to stay three nights, from Dec 8 to 11, 2025. I let the hotel know I’d arrive early on the second day so I wouldn’t have to wait until the 3 PM check-in. They canceled that booking and made a new one for two nights, but still charged me for three. I emailed and called, and never got a valid explanation.
Amenities
Everything available at this property
General Services
72 available- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Smoke Detector
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Iron
- Cafe
- Shuttle
- Transfer services
- Tour assistance
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Visa Electrón
- EuroCard
- City centre
- Nearest Bus / Metro Stop
- Airport
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Transfer service
- Laundry service
- Launderette
- Medical service
- Day Care Centre
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
- Projector
- Photocopier
- Audio Visual Equipment Rental
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Car park
- Secure parking
Meals
10 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kettle
- Air conditioning in Restaurant
Business Services
5 available- Business center
- Fax and copy machine
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- Spa tub
Pool and beach
3 available- Swimming pool
- Heated swimming pool
- Private pool
Sports
1 available- Gym
Room Amenities
9 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
Languages
4 available- Spanish
- English
- Multi Language Staff
- Portuguese
What's nearby
Explore attractions, restaurants and transport around the hotel
51 m 1 min walk
19.1 km
1.3 km 17 min walk
75 m 1 min walk
Attractions
20- Bicentennial Park1.3 km 17 min walk
- Araucano Park1.5 km 19 min walk
- Sky Costanera2.6 km 32 min walk
- Sculpture Park Museum3.2 km
- Santiago Metropolitan Park5.0 km
Restaurants
20- Bonafide Vitacura75 m 1 min walk
- Samurai sushi83 m 1 min walk
- Akai Sushi127 m 2 min walk
- Shawarma Grill161 m 2 min walk
- Tony Roma's162 m 2 min walk
Transit
20- Aeropuerto Internacional Comodoro Arturo Merino BenítezAirport19.1 km
- Avenida Vitacura / esq. Av. A. VespucioBus51 m 1 min walk
- Av. Américo Vespucio / esq. Avenida VitacuraBus86 m 1 min walk
- Las Hualtatas / VespucioBus280 m 4 min walk
- Plaza Lo CastilloBus296 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required