VO Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
Guest reviews
Recent reviews shared by hotel guests
Patricio R.
Comfortable, clean, and well located for a family visit or work trip to downtown Santiago.
Patricia S.
The location is good, which makes it a shame that the rest fell short. We changed hotels. The building lets anyone enter, and the so-called reception is in what seems to be a bedroom. I'd booked two double rooms, but they weren't properly clean, with a button, threads, and dirt on the floor. There were no hand towels, the bathroom floor leaked, the bathroom door handle was broken, and the shower was loose. In one room the water took ages to heat up and then went cold, and the sink tap was loose too. To top it off, there was a small cockroach in the kitchen. This hotel isn't ready to host tourists. They really should make improvements.
Walden N.
It's inexpensive and right in the city center, which is a great location. The service was very helpful, and there is parking, though the view isn't much to look at. The facilities are poor. You can see cockroaches, and shower water splashes onto the bedroom floor. Breakfast was awful, with everything sitting unrefrigerated in a box. Since it's an apartment building, there's constant foot traffic.
Camila N.
We hated the stay and wouldn't recommend it to anyone. Worst of all, we found three cockroaches coming out of the breakfast area. They couldn't kill them because they ran behind the stove. The bathroom is tiny and gets completely wet when you shower because there's no curtain. Two people can't shower one after the other, either. One has to wait an hour before the other can go because the hot water runs out. The carpet by the door gets soaked because the heater leaks water. We were two people but they left just one towel, so we had to keep asking for more. The hotel was also short on blankets.
NORMA P.
Apartment 603 was clean, nice, and in a good location, but it was noisy because it faces a busy street near bars. There was no air conditioning, and the portable unit wasn't enough. Management was poor. We booked through Booking.com, but when we arrived nobody at reception knew about us. One phone number went unanswered; another person eventually gave us check-in instructions. Nobody told us the street is for buses only during the day. We had to park on the sidewalk while waiting for a response, and hope we don't get a ticket.
Amenities
Everything available at this property
General Services
4 available- Elevator/lift
- Smoke Free Property
- Laundry
- Luggage storage
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Sports
1 available- Fitness facilities
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
68 m 1 min walk
262 m 3 min walk
300 m 4 min walk
53 m 1 min walk
Attractions
20- National Museum of Fine Arts300 m 4 min walk
- Plaza de Armas de Santiago420 m 5 min walk
- Santiago Central Market479 m 6 min walk
- Parque Forestal507 m 6 min walk
- Santa Lucía Hill590 m 7 min walk
Restaurants
20- Cafe de la Pausa53 m 1 min walk
- La Barra de Falconi58 m 1 min walk
- Coteau67 m 1 min walk
- Ristorante Da Carla Limitada69 m 1 min walk
- Vilapert74 m 1 min walk
Transit
20- Aeropuerto Internacional Comodoro Arturo Merino BenítezAirport14.6 km
- Casa de Los VelascoBus68 m 1 min walk
- Santo Domingo - MirafloresBus107 m 1 min walk
- Iglesia San PedroBus120 m 2 min walk
- San Antonio - Santo DomingoBus159 m 2 min walk

Stay rules
Important conditions for your stay