Hotels in Guangzhou, CN
Ausotel Smart Zhujiang New Town Guangzhou
Smoke-freeFamily friendly
About this property
A great hotel to have a nice rest before long walks around the city. Hotel "Ausotel Smart Zhujiang New Town Guangzhou" is located in Guangzhou. This hotel is located in 9 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Tianhe Park, Tianhe Park and Guangdong Museum.
Location
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone.
Sports fans are going to love a fitness center. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a library and a picnic area. For participants of business meetings, there is a business center. To book an excursion, consult the tour assistance desk of the hotel.
Accessibility: there is an elevator/lift. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, ironing, a safe-deposit box and a concierge. The staff of the hotel speaks English.
At the hotel
In the room, for you, there is an alarm clock, a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.
Room amenities
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Extra bed
- CNY 300 per guest/night
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff, Chinese
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Choose dates to see live prices
Reference price
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
Deluxe Double room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 / 6 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
Deluxe Twin room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 / 6 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
Superior Double room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 / 6 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
Superior Twin room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
8.2/10
2/10
I booked a month ahead for my stay in Guangzhou during a big event, and the hotel confirmed it. A few days later, when prices had gone up, they said they could no longer accommodate me at the original price. They offered the same room in the same hotel for more money. I contacted booking.com, and customer service said they would help find similar accommodation in the same area if the hotel wouldn't honor the original price, with the hotel covering the difference. After that, the hotel seemed to agree to let me stay, so I thought the problem was over. Then they marked my card as invalid. The hotel lists VISA as accepted, there was money on the card, international transactions were enabled, and other hotels in China had accepted it without trouble. I entered the details again and it was declined again. I tried another card, and the hotel canceled the booking. It seemed like they were trying to get around what customer service had told them and cancel without paying the difference. I called customer service again, and they said they would find other accommodation, but it was worse than this hotel. Apparently this hotel was then off the hook for paying the price difference. DO NOT TRUST THIS HOTEL WITH YOUR BOOKING, especially if you got a good price.
8/10
On 27th August, we stayed here after missing our international flight, and the receptionist gave us excellent customer service. Everything else was great too, especially the chef and his team, and people treated us well. The exception was the female receptionist the next morning. We were a group of 12 and had been told everyone's meals would be free. When we raised that with her, she got angry, threw the coupons down in front of me, and treated us disrespectfully.
2/10
Bait and switch. We booked and confirmed this hotel in advance for a family trip to the canton fair. When we arrived, they said our room wasn't available because they'd overbooked, and moved us to their 'other hotel', much farther away. Everything else was booked, so we had no choice. They'd already charged our card, then marked the booking.com reservation as canceled. I believe they did that to stop me from leaving a review. The change made traveling with little kids ten times harder, cost us significantly more, and made our business trip extremely difficult.
8/10
I had 24 hours in Guangzhou between flights to Amsterdam, and wasn't sure what to expect from the free hotel stay. The room, service, and restaurant were all fine. Everything was clean, well presented, and met my needs for that day. The hotel is surrounded by other buildings and hotels, and I didn't have much time to explore. There is a bus into the local area, but it only runs every few hours. They also offer a return bus to the airport, so ask about it and make a note of the departure time. At the airport entrance/exit, there's a counter where they can help you find the free hotel offer. No need to get anxious trying to find the right counter, it's worth using.
10/10
There are plenty of places nearby to eat, get a haircut, or have a massage, and it was easy to book a Didi to get around. The room felt new and was clean, with the Projector TV as a standout feature. We got complimentary light snacks at the cafe when we checked in, and breakfast was nice. There's also a laundry room you can use for free. We had a pleasant stay.
Amenities
Everything available at this property
68 Facilities
General Services
36 available- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Smoking Allowed
- Outdoor furniture
- Reception desk
- Room service
- Smoke Detector
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Taxi booking
- Tour assistance
- Library
- Picnic area
- Extra decontamination measures
- Additional Measures Against COVID 19
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
6 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Bottled water
Business Services
5 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
2 available- Bike rental
- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
10 available- Non Smoking Rooms
- Fridge
- Family room
- TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Alarm clock
- Slippers
- Toiletries
Languages
3 available- English
- Multi Language Staff
- Chinese
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Metro 暨大(暂定)
11 m 1 min walk
Closest Bus 国防大厦
70 m 1 min walk
Top attraction nearbyHuacheng Square
1.9 km 24 min walk
Dining nearby 20 Restaurants
210 m 3 min walk
Attractions
20- Huacheng Square1.9 km 24 min walk
- Guangdong Museum2.2 km 28 min walk
- 广州塔2.3 km 29 min walk
- Canton Tower Wharf3.4 km
- Guangzhou Zoo4.4 km
Restaurants
20- 渔米之香210 m 3 min walk
- 至尊皇城大酒楼271 m 3 min walk
- 星巴克365 m 5 min walk
- 朝鲜饭馆414 m 5 min walk
- Wut Put·活泼 活海鲜烧烤433 m 5 min walk
Transit
20- 广州白云国际机场Airport29.4 km
- 深圳宝安国际机场Airport72.4 km
- 暨大(暂定)Metro11 m 1 min walk
- 国防大厦Bus70 m 1 min walk
- 华侨医院(潭村)Bus144 m 2 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 00:00
Check-out12:00
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Hotel information
- Total rooms
- 175
- Floors
- 12
Electricity
- Voltage
- 220 V
- Frequency
- 50 Hz
- Socket types
- A, G, I