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Smoke-freeFamily friendly

About this property

Want to take a rest and explore the city? Hotel "Best Western Grand Hotel Zhangjiajie" is located in Zhangjiajie. This hotel is located in 3 km from the city center. Location Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room and a sauna. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. The tour assistance desk of the hotel will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, an ATM, private check-in and check-out, press and a concierge. The staff of the hotel will be happy to talk to you in English. At the hotel In the room, there is a TV and a mini-bar. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Parking
Air conditioning
Bar

Good to know

Check-in
From 15:00
Check-out
Until 11:00
Breakfast
Available
Pets
Not allowed
Luggage storage
Available
Languages
English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.8/10
Good
183 reviews

Chika Y.

2/10

The room had a strange smell, and this is an old place that could use some updating. There wasn’t much to do nearby unless you’re willing to walk a lot or go far. One bed had a bloodstain, and when we called to have the sheets changed, the woman took a while to come, probably because she was on her phone the whole time.

Dung T.

8/10

There are shops and food courts nearby, so the location is convenient.

Daniel H.

10/10

The restaurant took a second try. We were disappointed on the first night, but dinner was perfect on each of the next three nights. For three courses and two soft drinks, we paid under 30 Australian dollars, which is unheard of for a hotel restaurant. I’m writing this from my hotel in bejing, where their buffet is about $80 AUD per person and looks much worse. The hotel is older, and there’s no English-speaking staff, but everyone tried hard to help and really showed it. People went above and beyond, and no one tried to overcharge us or sell us junk, even though we were clueless tourists. It may not meet Western four-star standards, but we loved the experience. Google Translate worked perfectly with a reliable VPN or a translator app allowed through the firewall, and we had no misunderstandings.

Selina L.

6/10

I loved the room and found it really comfortable, and the breakfast was the best among the four hotels I stayed in during my trip through Changsha and Zhang Jia Jie. There was lots of variety. But near the window, by the stage, it was dusty, with some black stuff growing there. It made me feel disgusted, especially while I was eating my cup noodles. Still, the breakfast was great, keep it up!

Amenities

Everything available at this property

37 Facilities

General Services

18 available
  • ATM
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke Free Property
  • Heating
  • Newspapers
  • Garden
  • Express Check In
  • Private Check In/Check Out
  • Reception desk
  • Room service
  • Laundry
  • Concierge services
  • Luggage storage
  • Wake Up Service
  • Tour assistance

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Parking

Meals

5 available
  • Minibar
  • Bar
  • Breakfast
  • Restaurant
  • Bottled water

Business Services

2 available
  • Business center
  • Conference Hall

Recreation & Wellness

2 available
  • Massage
  • Sauna

Pets

1 available
  • Pets Not Allowed

Room Amenities

5 available
  • Non Smoking Rooms
  • Family room
  • Hairdryer
  • Flat Screen TV
  • Wardrobe/Closet

Languages

2 available
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

46 places nearby
Closest Bus 土家风情园

980 m 12 min walk

Closest Train 13站台;12站台

3.7 km

Top attraction nearbyTujia Folk Customs Park

1.6 km 21 min walk

Dining nearby 6 Restaurants

999 m 12 min walk

Attractions

20
  • Tujia Folk Customs Park1.6 km 21 min walk
  • Tianmenshan Cableway4.0 km
  • Tianmen Fairy Mountain (North Gate)8.0 km
  • 天门山风景区9.0 km
  • National Forest Pk of Tianmen Mountain9.8 km

Restaurants

6
  • 土司御㕑999 m 12 min walk
  • 星巴克3.1 km
  • 黑竹溝3.1 km
  • Kafelaku Coffee3.2 km
  • 黑竹沟菌火锅3.9 km

Transit

20
  • 张家界荷花国际机场Airport3.9 km
  • 土家风情园Bus980 m 12 min walk
  • 奇峰市场Bus2.6 km 32 min walk
  • 大庸府城Bus2.6 km 33 min walk
  • 区工商银行Bus2.8 km 36 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out11:00Departure timing