Aqua Granada Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 13:00
- Parking
- Available for a fee
- Breakfast
- Available
- Extra bed
- USD 30 per guest/night
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- dining-area
- hairdryer
- iron
- kitchen
- microwave
- mini-bar
- private-bathroom
- safe
- shower
Add your dates to see current rates.
Superior Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- dining-area
- hairdryer
- iron
- kitchen
- microwave
- mini-bar
- private-bathroom
- safe
Add your dates to see current rates.
1 / 6 Suite with balcony
- Private bathroom
- air-conditioning
- balcony
- coffee
- fridge
- hairdryer
- kitchen
- microwave
- mini-bar
- mirror
- private-bathroom
- safe
- telephone
Add your dates to see current rates.
Suite
- Private bathroom
- air-conditioning
- balcony
- coffee
- fridge
- hairdryer
- kitchen
- microwave
- mini-bar
- mirror
- private-bathroom
- safe
- telephone
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Robert K.
The rooftop spa and bar were my biggest letdown. The spa was cold, there was no bar service at all, and although we were told the hotel was fully booked, the rooftop had no guests or staff. On the positive side, the room was clean and serviced daily, and the staff were pleasant and accommodating. The location is handy, with restaurants and parks a short walk away, but the busy street brings a lot of traffic noise. Our safe and microwave didn't work, the bed was extremely hard, and they supplied very few towels, with no washcloths and just one hand towel. The Marriott is right across the street, with a decent sushi restaurant and bar nearby.
FOODLIFE Z.
Such a nice place, and the staff are great. Breakfast comes with the stay and is made to order by a wonderful chef. The food was decent, and she's amazing, love her!
Paola C.
The pictures online don't show the hotel's real condition, in my view, and this turned into one of our worst hotel stays. We got to Hotel Aqua Granada in Cali around 1:00 PM and were willing to wait for the stated 3:00 PM check-in, but didn't receive a room until 5:26 PM. Before that, the front desk handed us keys to a room that was already occupied and had another guest's belongings inside, which was a serious privacy and safety issue. The receptionist showed very poor customer service throughout, with no empathy, urgency, or clear communication. We only received an apology at the very end. We do not recommend this hotel under any circumstances.
nadia B.
The jacuzzi was dirty and didn't work at night. Breakfast was a bad experience too: slow service, very little food, and it wasn't tasty. It wasn't a buffet, just a sandwich. They charged me 10 dollars for a room key worth 1 dollar. The front desk crew seemed occupied with kids and didn't know customer service. I wouldn't recommend this hotel. Maybe it's two stars now, definitely not four.
Peter B.
The location is convenient, with restaurants, malls, and bars within walking distance, and it's near the Cali river. There's a lovely walk along the river, past the cat display, under beautiful trees native to Columbia. My room had a kitchenette, and the decor was pleasant after a renovation in recent years. I also had the free daily breakfast, which was good and offered plenty of choices, and ate at the restaurant a couple of times. At first I wasn't sure I'd be comfortable and thought about moving hotels, but I'm glad I stayed. The price is very good, the staff are excellent, and the place is comfortable. I highly recommend Agua Granada and will stay again, probably without looking elsewhere.
Amenities
Everything available at this property
General Services
67 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Microwave oven
- Coffeemaker
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Hiking
- Picnic area
- Sun Deck
- Garage
- Solarium
- Year of construction
- Year of most recent renovation
- Total number of rooms
- boutique hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Nearest Bus / Metro Stop
- Entertainment Area
- Check In Hour
- Check Out Hour
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Smoking area
- Projector
- Photocopier
- Hot tub
- Turkish bath (hamam)
- Picnic
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Offsite parking reservations required
- Car park
Meals
7 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Bottled water (at extra charge)
Business Services
6 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- Spa tub
Pool and beach
1 available- Beach facilities
Sports
1 available- Bicycle storage
Room Amenities
10 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Toiletries
- TV lounge
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
150 m 2 min walk
19.5 km
181 m 2 min walk
55 m 1 min walk
Attractions
20- Plazoleta Jairo Varela o de La Caleñidad181 m 2 min walk
- Parque Simón Bolívar324 m 4 min walk
- Iglesia Ermita484 m 6 min walk
- Calima Gold Museum of the Bank of the Republic719 m 9 min walk
- El Gato del Río1.0 km 13 min walk
Restaurants
20- Tanoshii Japanese Cuisine Cali55 m 1 min walk
- CIRCO Terraza Cali58 m 1 min walk
- La terraza de Granambú66 m 1 min walk
- RESTAURANTE BAR Caminito69 m 1 min walk
- Ambos Mundos Café . Librería77 m 1 min walk
Transit
20- Aeropuerto Internacional Alfonso Bonilla AragónAirport19.5 km
- Parada MIO - Avenida 4N entre Calle 10N y 12NBus150 m 2 min walk
- Avenida 2N entre Calle 12N y 10N PP1Bus211 m 3 min walk
- Avenida 2N entre Calle 12N y 10N PP2Bus213 m 3 min walk
- Parada MIO - Avenida 6N entre Calle 13N y 15NBus234 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply