Hotel La Primera
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 13:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Paola M.
We were eventually given another room, the executive one, after three days in a room that was too small, with air conditioning that didn’t work and disco-like lighting. The hotel is well located, the rooms are a bit small, and most of the reception staff were good, but Juan on the night shift was clueless. He gave us two towels, yet at checkout they said three were registered in the system. I suggested checking the security cameras, but they said footage could only be viewed every 24 hours. Instead, they checked our luggage. It was an awful, uncomfortable situation, though they did eventually resolve it and the receptionist apologized after realizing the error. They need to account for all the towels they hand out. Breakfast is included, but the staff serving it don’t provide the best service.

Kevin M.
The rooms are clean, nice, and comfortable, and the location is strategic. Breakfast comes on time and the service is excellent. The receptionists are attentive and fix issues right away. I recommend the place, though one of the women, Alejandra, is arrogant, leaves you waiting while looking at things on her phone, and doesn’t give complete information.
Sergio B.
I wouldn’t recommend this place. The mattresses felt like bed springs with almost no foam, and the air conditioning usually heated more than it cooled. I stayed three days, and the cleaning staff knocked every morning to clean the room. Their service and communication were terrible, and the repeated knocks felt disrespectful.
Alejandra T.
The room was friendly and in very good condition. Everything is super close, and the location is great. I recommend it.
Andrés C.
The staff were attentive, efficient, and hardworking, and the service was excellent. I highly recommend them. God bless them, and thank you for the great service.
Amenities
Everything available at this property
General Services
8 available- 24 Hour Reception
- Smoke Free Property
- Ticket assistance
- All Spaces Non Smoking (Public And Private)
- No elevators
- Room service
- Luggage storage
- Tour assistance
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
1 available- Parking
Meals
1 available- Breakfast
Room Amenities
2 available- Non Smoking Rooms
- TV
What's nearby
Explore attractions, restaurants and transport around the hotel
45 m 1 min walk
16.4 km
1.6 km 20 min walk
132 m 2 min walk
Attractions
20- Acuaparque de la Caña1.6 km 20 min walk
- La Flora Park2.1 km 26 min walk
- Parque Simón Bolívar2.8 km 35 min walk
- Iglesia Ermita2.9 km 36 min walk
- Plazoleta Jairo Varela o de La Caleñidad3.1 km
Restaurants
20- Chivo’S Burger132 m 2 min walk
- Helderia y Comidas Rapidas Chantilly165 m 2 min walk
- KetchupCali240 m 3 min walk
- Loto Vegano Cali263 m 3 min walk
- Sam´s Food Cali265 m 3 min walk
Transit
20- Aeropuerto Internacional Alfonso Bonilla AragónAirport16.4 km
- PopularBus45 m 1 min walk
- Parada MIO - Calle 44 entre Carrera 2N y 3ANBus208 m 3 min walk
- Parada MIO - Calle 44 entre Carrera 1D1 y 1DBus225 m 3 min walk
- Parada MIO - Calle 44 entre Carrera 1D1 y 1HBus255 m 3 min walk

Stay rules
Important conditions for your stay