El Jardin de Provenza
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Maya C.
The whole visit felt like a factory line, with us being moved from one station to the next. The massage was terrible, and the jacuzzi switched off halfway through the hour and a half we were allowed. Their website lists $217 for couples, but in person they asked for $227. Spend a little extra at a better spa with knowledgeable masseuses and equipment that works.

Arben K.
The face massage was amazing, and overall it was a relaxing visit with my wife. We booked an hour for about $15 each. The downside was how many tools they used, so each one only got about two minutes. Just as we started enjoying one, it was over. Less is more here. We got to choose a cocktail at the end, along with some nachos. Still recommend trying it 🙌🏽
Vincent P.
For about 85 cop, you get an hour-long massage with a facial, which is really cheap and good value. I've been five times, and each time the pressure was almost nonexistent. I need a hard, deep tissue massage, but what I got was more like a facial and foot scrub with light rubbing on my back and shoulders. Still a great deal.
MARCO S.
The fifth-floor room was quiet and I had no complaints there. My first room, on the fourth floor, was loud and smelled strongly. It's overpriced unless you're planning to party a lot.
Caleb T.
If you want a deep tissue massage, skip this spa. You'd be better off spending $5 for five minutes in an airport massage chair.
Amenities
Everything available at this property
General Services
25 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Gift shop
- Express Check In/Check Out
- Terrace
- Room service
- Locker
- Linens
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Airport transportation
- Library
- Billiards
- Sun Deck
- Ping Pong
- Solarium
- Family/Kid Friendly
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Meals
2 available- Common kitchen
- Vending machine
Children
1 available- Playroom
Pets
1 available- Pets Not Allowed
Room Amenities
4 available- Non Smoking Rooms
- Family room
- Shower/Bathtub
- Shower
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
640 m 8 min walk
1.4 km 18 min walk
256 m 3 min walk
10 m 1 min walk
Attractions
20- Lleras Park256 m 3 min walk
- Parque de El Poblado641 m 8 min walk
- Ciudad del Río Lineal Park1.7 km 21 min walk
- El Castillo Museum and Gardens2.0 km 25 min walk
- Medellin Modern Art Museum2.0 km 25 min walk
Restaurants
20- 15 Minutos De Fama10 m 1 min walk
- Chacal14 m 1 min walk
- Bikina Taqueria19 m 1 min walk
- La Anticuaria Café Bar20 m 1 min walk
- Rito y Monteo25 m 1 min walk
Transit
20- Aeropuerto Internacional José María CórdovaAirport16.2 km
- Tourist busBus640 m 8 min walk
- ParaderoBus1.0 km 13 min walk
- Estación PobladoBus1.4 km 18 min walk
- Estación Metro PobladoMetro1.4 km 18 min walk

Stay rules
Important conditions for your stay