Roomundo
Smoke-freeFamily friendly

About this property

A great place to have a rest after an exciting day! Hotel "Hotel Palma Real" is located in San Jose. This hotel is located in 3 km from the city center. Location You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a doctor. Guests who love doing sports will be able to enjoy a fitness center and a gym. You won’t be bored as at the hotel you will find a casino. For participants of business meetings, there is a conference hall and meeting and presentation facilities. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish. At the hotel Here’s what you’ll find in the room to have a rest after a long day: a shower, a mini-bar and slippers. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
Fitness centre
Airport shuttleAvailable for a fee
Parking
Air conditioning

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Breakfast
Available
Reception
24/7
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Junior Suite

  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • coffee
  • desk
  • fan
  • hairdryer
  • hypoallergenic
  • iron
  • private-bathroom
  • safe
  • shower
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Standard room

  • Private bathroom
  • air-conditioning
  • bathrobe
  • blackout-blinds
  • coffee
  • desk
  • hairdryer
  • hypoallergenic
  • iron
  • private-bathroom
  • safe
  • tea-or-coffee
  • telephone
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • desk
  • hairdryer
  • mini-bar
  • private-bathroom
  • safe
  • tea-or-coffee
  • toiletries
  • wi-fi
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Suite

  • air-conditioning
  • bathrobe
  • blackout-blinds
  • coffee
  • desk
  • dining-area
  • dishwasher
  • fan
  • fridge
  • hairdryer
  • hypoallergenic
  • iron
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.6/10
Very Good
1695 reviews

Gonçalo M.

6/10

After a 14-hour journey, Hotel Palma Real San José was convenient for our one-night stop, and the front desk staff were helpful and polite. The rooms are very dated, though. There are no overhead lights, the lighting controls are complicated, and the old air conditioning worked poorly and made the room less comfortable. Our first room had a leaking toilet. We were moved, but then the second room had lighting problems. The staff tried to help, but we were exhausted and felt it took a long time to sort everything out. It was acceptable for a quick overnight stay because of the location and helpful staff, but the hotel could really use renovations and modern upgrades.

Nadia C.

10/10

My favorite spot was the back balcony, looking out over the creek from room 42. Such a beautifully exotic place.

Lucas R.

10/10

Javier was amazing, helping us with everything from dinner reservations to daily outings. It felt like I made a good friend, and I hope to see him again when I return. The hotel staff were all pleasant and keen to make our stay nice.

Nadia W.

2/10

The rooms were gross. When we walked in, there was a purple stain on the bed sheets, and staff didn’t respond when we asked them to change them. We arrived with a group and they immediately made assumptions. They have alarms on each door and restrictions on young adults that aren’t needed. HORRIBLE, the staff were rude and unhelpful. San Jose is an amazing city, but I can’t say the same for this hotel. I would NOT recommend staying here!

Amenities

Everything available at this property

113 Facilities

General Services

70 available
  • ATM
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke Free Property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express Check In/Check Out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Reception desk
  • Room service
  • Smoke Detector
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Telephone
  • Iron
  • Cafe
  • Shuttle
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Casino
  • Garage
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Annexe (s)
  • Junior suites
  • Suites
  • Superior rooms
  • hotel
  • American Express
  • EC
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Entertainment Area
  • Key Collection
  • 24 Hour Reception
  • Check In Hour
  • Check Out Hour
  • Transfer service
  • Airport Shuttle
  • Laundry service
  • Launderette
  • Multilingual staff
  • 24 Hour Security
  • Bellboy service
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Luggage room
  • Café
  • Banquet hall
  • Projector
  • Printer
  • Photocopier
  • Audio Visual Equipment Rental
  • Costa Rica Certification for Sustainable Tourism (CST)

Accessibility

4 available
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
  • Accessible rooms

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

5 available
  • Electric car charging
  • Parking
  • Car park
  • Secure parking
  • Valet parking

Meals

12 available
  • Minibar
  • Bar
  • Breakfast
  • Buffet breakfast
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Breakfast room
  • Breakfast buffet
  • Breakfast served to the table
  • Buffet lunch
  • À la carte lunch

Business Services

7 available
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference room
  • Meeting room
  • Business centre

Sports

1 available
  • Gym

Room Amenities

9 available
  • Non Smoking Rooms
  • Family room
  • Cable TV
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Slippers
  • Towels and bed linen

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus ICE

293 m 4 min walk

Closest Train Contraloría

914 m 11 min walk

Top attraction nearbyParque Metropolitano La Sabana

633 m 8 min walk

Dining nearby 20 Restaurants

29 m 1 min walk

Attractions

20
  • Parque Metropolitano La Sabana633 m 8 min walk
  • Costa Rican Art Museum672 m 8 min walk
  • Parque Braulio Carrillo Colina2.0 km 26 min walk
  • San José Central Market2.3 km 28 min walk
  • Costa Rican Center Of Science and Culture2.3 km 29 min walk

Restaurants

20
  • L'Olivo29 m 1 min walk
  • Ibèrik Restaurant113 m 1 min walk
  • Pasta Pronto Express y Catering133 m 2 min walk
  • Atelier.la149 m 2 min walk
  • Flor de Loto Restaurant159 m 2 min walk

Transit

20
  • ICEBus293 m 4 min walk
  • ICE SabanaBus316 m 4 min walk
  • AvisBus323 m 4 min walk
  • Corobicí - General CañasBus357 m 4 min walk
  • Parada Alajuela y HerediaBus421 m 5 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 00:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Deposit

    Pet deposit required

  • Parking

    Parking - Extra charge may apply

  • Transfers

    One-way Airport shuttle - Extra charge may apply

Rules and eligibility

Children

Ages 0-12 - Extra bed available