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Smoke-freeFamily friendly

About this property

Your vacation should be comfortable! Hotel "Azul Hotel & Retreat" is located in Santa Cruz. This hotel is located in 29 km from the city center. Location Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room and a spa center. Sports fans are going to love a fitness center, a table tennis area and a diving club. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a ping-pong area. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. For business meetings, there is a conference hall. Want to have an excursion? Consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you. At the guests’ disposal, there’s also a laundry, private check-in and check-out, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish. At the hotel

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Airport shuttle
Beach access

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Parking
Free
Breakfast
Available
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

2 Bedrooms Suite with balcony

  • Private bathroom
  • air-conditioning
  • balcony
  • bathrobe
  • blackout-blinds
  • desk
  • fan
  • hairdryer
  • iron
  • mini-bar
  • mirror
  • private-bathroom
  • safe
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Deluxe room

  • Private bathroom
  • air-conditioning
  • balcony
  • bathrobe
  • blackout-blinds
  • desk
  • fan
  • fridge
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
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Premium room with balcony

  • Private bathroom
  • air-conditioning
  • balcony
  • bathrobe
  • blackout-blinds
  • desk
  • fan
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • shower
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Villa

  • Private bathroom
  • air-conditioning
  • balcony
  • bathrobe
  • blackout-blinds
  • desk
  • fan
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • shower
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
178 reviews

Ben W.

8/10

The grounds are beautiful and laid out nicely, and the pool was fantastic for the kids, with a good shallow area for wading. The beach has a hard, shallow break, so swimming in the ocean wasn't a good option. It's a pretty laid-back place, especially if you're into yoga. Food was generally very good, but expensive, and we left with a bigger bill than expected. Our AC shut off one night and the room got really hot. There was no stove or toaster in the room. Still, it was a fine stay.

Cy L.

6/10

The best part was my first dinner and breakfast. The Peruvian ceviche and skirt steak were both very good, even though the sides were tiny. If I were there with my BF, he'd probably need about 6 sides to get enough carbs. The bread helped make up for it. Breakfast was good too, with coffee, juice, fruit, and an entree. Becher served me well at both meals, and when I said I couldn't eat melon or pineapple, he brought a large plate of mango and papaya. Sadly, the food got worse with each meal after that, and the last day left such a bad impression that I probably wouldn't return. The remote setting could suit someone wanting to disconnect for a few days. It's about a 2hr drive from Liberia airport, and the final 45min - 1hr is bumpy and winding, so anyone prone to motion sickness should take note. I came to extend a nearby wellness resort trip; otherwise, I don't know if that drive would feel worthwhile. The hotel does have strong, reliable wifi and a desk in my room, so working remotely was possible. My room was very nice, with a comfortable bed and a lovely ocean-facing deck with a hammock. I was grateful for the upgrade. The bathroom was small, and the shower sprayed water everywhere. Prices are high, as others have said, and the service and products don't always match them. My 90 minute massage cost 160. The massage itself was good, but workers were drilling and talking nearby. They stopped whenever I was about to say something, and it wasn't extremely loud, but it was annoying enough to spoil what could have been a great experience. There is a gym and dining area, but both close from 11-12 and 5-6pm. I was leaving at 12PM and asked for a smoothie with my protein powder and a parfait to take along, or have before the restaurant opened. I appreciated that they accommodated me, but the smoothie arrived without the powder mixed in and was only 1/3 the size of the one I'd ordered the day before for $14. The $10 parfait had just 1 blueberry and 1 strawberry. The gym is decent, though you have to turn on the AC yourself. The pool is small but okay, and even when it was busy I often had it to myself. Food and service were the biggest letdowns, and a few small changes could make this a much better stay. One more tip: I wouldn't recommend the car service they arrange. I used BlackCar for my inbound transfer and found the ride much smoother.

Linn B.

2/10

We were meant to stay three nights, but left after just one. I've never felt so relieved to get out of a hotel. The front desk staff came across as cold and dismissive, and we felt unwelcome and uncomfortable. The whole resort seemed neglected, with messy grounds, a dusty, dirty gym, and a beach that wasn't clean or pleasant to use. Swimming wasn't possible. There was little warmth or care anywhere. Our twin room had one actual bed and a hard sofa. After we complained, they only put a loose mattress on the sofa. The rooms felt outdated, and the doors didn't close properly, so insects could come inside. That left us feeling uncomfortable and unsafe, especially for a 4-star hotel. The bathroom also felt unhygienic, with an open bin despite the rule against flushing toilet paper. From arrival, the place felt remote, empty, and unsettling, almost eerie. The experience was deeply disappointing and disturbing. Think carefully before booking. There are more welcoming places nearby.

Anthony C.

10/10

Once you're settled in, this is a beautiful and relaxing escape from all the commercialization. The pools are lovely, and the beach is easy to get to. There's a small staff, so you get to know them and they get to know you. The drive takes about 2 and half hours over pothole-riddled roads through a very rustic rural tropical area. The first look at the property on the way in might make you regret your accommodation choice, but stick with it. From here it's easy to get a feel for local culture, with various restaurants along the road and at the beaches.

Amenities

Everything available at this property

60 Facilities

General Services

29 available
  • Air conditioning
  • Smoke Free Property
  • Security guard
  • Ticket assistance
  • Garden
  • Terrace
  • Private Check In/Check Out
  • All Spaces Non Smoking (Public And Private)
  • Reception desk
  • Room service
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Diet menu (on request)
  • Shuttle
  • Area shuttle
  • Car rental
  • Airport transportation
  • Transfer services
  • Tour assistance
  • Billiards
  • Fishing
  • Sun Deck
  • Ping Pong
  • Diving
  • Darts
  • Cycling
  • Snorkelling

Accessibility

1 available
  • Accessibility features

Internet

2 available
  • Free Wi Fi
  • Internet access

Parking

2 available
  • Parking
  • Free Parking on Premises

Meals

6 available
  • Bar
  • Breakfast
  • Restaurant
  • Snack bar
  • Poolside bar
  • Bottled water (at extra charge)

Business Services

2 available
  • Event facilities
  • Conference Hall

Recreation & Wellness

2 available
  • Spa tub
  • Massage

Pool and beach

8 available
  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Private beach
  • Pool facilities
  • Beach/pool towels
  • Next to the beach
  • Transfer to the beach (free)

Sports

3 available
  • Free bicycle rental
  • Table Tennis
  • Fitness facilities

Room Amenities

2 available
  • Non Smoking Rooms
  • Family room

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

50 places nearby
Closest Bus Bus hacia Nicoya, San José

14.1 km

Closest Ferry Fähre nach Playa Grande

29.4 km

Top attraction nearbyPlaya Marbella

2.4 km 30 min walk

Dining nearby 20 Restaurants

2.9 km 36 min walk

Attractions

20
  • Playa Marbella2.4 km 30 min walk
  • Playa Matabuey8.8 km
  • Playa Venado10.6 km
  • Pozas Junquillal12.5 km
  • Rancho Jazminal12.8 km

Restaurants

20
  • Restaurant San Juanillo2.9 km 36 min walk
  • Ancient People2.9 km 37 min walk
  • Brisas del Mar3.1 km
  • Soda Victoria3.1 km
  • Bar & Restaurante Mary Mar3.3 km

Transit

10
  • Bus hacia Nicoya, San JoséBus14.1 km
  • Parada de bus Santa Cruz & LiberiaBus28.5 km
  • Alfaro busBus28.5 km
  • Empresa Tralapa BushaltestelleBus28.6 km
  • Bus a LiberiaBus28.7 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 22:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Deposit

    Deposit required