Roomundo

About this property

A very nice option for those who like to be on the move! Hotel "Los Helechos" is located in Topes de Collantes. This hotel is located 1 km from the city center. Location You can stop by the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Wi-Fi is available on the premises. Ask for more information when checking-in. Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a solarium, a spa center, a hamam and a doctor. Sports fans are going to love a gym. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you. At the guests’ disposal, there’s also a laundry and car rental. At the hotel Guests will find the following in the room: a TV. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Wi-Fi
Restaurant
Fitness centre
Airport shuttle

Good to know

Check-in
From 14:00
Check-out
Until 10:00
Parking
Nearby
Reception
24/7
Accessibility
Wheelchair accessible
Room types
4

Room Information

Rooms

Double Suite

  • 2 guests
  • full double bed
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Standard Single room

  • 1 guest
  • Private bathroom
  • private-bathroom
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Triple Suite

  • 3 guests
  • Private bathroom
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
6.8/10
Pleasant
139 reviews

LISA B.

6/10

The location was amazing, and both the staff and food were good. The hotel itself is beautiful, but damp rooms brought my rating down to three stars. The doors weren't sealed, with a two-inch gap underneath that could let critters in. I'm not good with that. The pool wasn't working either.

Diego F.

2/10

Water problems, poor-quality food, and a dirty pool that wasn't heated as advertised made this the worst experience of my life. The hotel is lousy. The old bowling alley was dirty too, with a plague of dead animals inside. I wouldn't recommend it to anyone.

Roman K.

4/10

Everything around this place is a disaster. It feels like going back to Soviet times, and the hotel is dirty, ugly and disgusting. Don't stay here unless you really have to.

edle H.

2/10

For a visit to Topes de Collantes and its wonderful jungle walk, taking a day trip from Trinidad would have spared us a bad hotel experience. At Los Helechos, we didn't feel welcome and got no basic service. I know the hotels in Cuba are state run, but guests should still be welcomed and receive a minimum level of service. Don't waste time staying overnight here.

Amenities

Everything available at this property

34 Facilities

General Services

17 available
  • Computer
  • Air conditioning
  • 24 Hour Reception
  • Currency exchange
  • Security guard
  • Garden
  • Room service
  • Smoke Detector
  • Laundry
  • Cafe
  • Shuttle
  • Car rental
  • Airport transportation
  • Tour assistance
  • Nightclub
  • Solarium
  • Hammam

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

1 available
  • Wi Fi

Parking

2 available
  • Parking
  • Parking nearby

Meals

2 available
  • Bar
  • Restaurant

Recreation & Wellness

4 available
  • Doctor
  • Massage
  • Sauna
  • Spa

Pool and beach

3 available
  • Swimming pool
  • Indoor Pool
  • Children swimming pool

Sports

1 available
  • Gym

Pets

1 available
  • Pets allowed (under 5 kg)

Room Amenities

1 available
  • TV

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Train Los Pastores

10.8 km

Closest Bus Víazul

12.3 km

Top attraction nearbyVegas Grande Waterfall

1.7 km 21 min walk

Dining nearby 20 Restaurants

750 m 9 min walk

Attractions

20
  • Vegas Grande Waterfall1.7 km 21 min walk
  • Caburní Waterfall1.9 km 23 min walk
  • Gran Parque Natural Topes de Collantes4.3 km
  • Pilón Waterfall8.7 km
  • Parque Guanayara9.4 km

Restaurants

20
  • Restaurante Casa Juana750 m 9 min walk
  • Mi Retiro1.9 km 24 min walk
  • Balcón del Caribe11.0 km
  • La Santisima Trinidad12.1 km
  • Bistro Trinidad12.1 km

Transit

20
  • Aeropuerto Jaime GonzálezAirport48.6 km
  • Aeropuerto Internacional Abel SantamaríaAirport64.7 km
  • Los PastoresTrain10.8 km
  • VíazulBus12.3 km
  • GuáricoTrain12.4 km
Map

Stay rules

Important conditions for your stay

Check-in14:00Front desk timing
Check-out10:00Departure timing