Napa Mermaid Hotel & Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- German, Russian, English +2
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Grand Suite
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Junior Suite
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- hypoallergenic
- iron
- mini-bar
- pillows
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1 / 6 Standard Double room with sea view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- tv
- wi-fi
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1 / 6 Standard Twin room with partial sea view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- tv
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Guest reviews
Recent reviews shared by hotel guests
Georgia E.
In November the area was peaceful, with mostly older guests around, so I was glad I gave it a chance despite Ayia Napa's party reputation. The hotel is in a quieter spot and was spotless, with cleaners and staff always about. I had a comfortable double room, a great walk-in shower, nice toiletries, and a little balcony looking out to sea. There were ants on the bedside tables at night, though. Since the hotel was full I couldn't change rooms, but housekeeping eventually sorted it out. If your room is above Elia restaurant, you may hear music until about midnight. There were no minibar items in the fridge. The outdoor pool is lovely, though chilly in November. Inside there's a smaller pool, two rather weak jacuzzis, and compact sauna and steam rooms. The gym is small but has enough equipment and was usually empty. Spa facilities include two pools, a sauna, and a steam room. Breakfast has a strong German and European feel, with pickled vegetables and sausages as well as the usual continental food. There’s an omelette station and good coffee machines. The fruit had no flavour, and unfortunately I got food poisoning on two mornings. A decent four-star choice and good value for a calm, low-key off-season break. It would suit solo travellers, friends, or couples.
Milos P.
We went to Napa Mermaid Hotel & Suites for our honeymoon from September 9th to September 20th 2025. The staff made us feel looked after as soon as we arrived, and they were consistently warm, professional, and ready to help. We made some lovely memories there and would happily return one day. The food was a highlight: breakfast and dinner both offered lots of delicious choices and fresh local flavors. Evenings had a romantic feel, which suited our honeymoon perfectly. The hotel also surprised me for my birthday with a cake, red wine, and a handwritten greeting card. Such a thoughtful touch. Our room was comfortable and had a lovely view. The hotel is modern, stylish, and spotless, with a pool area that’s beautiful for soaking up the sun. The beach is only a short walk away. We’d recommend it to anyone looking for a getaway, and it was an ideal place for our honeymoon.
Aurely M.
I've been to this hotel a few times and it's never let me down. The pool is large and sunny, the bar makes great frozen margaritas, and there are plenty of good food options. Breakfast is really well stocked, too. The staff are nice. I'd go for a first-floor junior suite, with its own terrace, sunbeds, and sea view. The beach is just across the street, and you can walk into the center of ayia napa. 👍
Rachel P.
It never felt huge or crowded, even with the hotel full. Christina kept our room spotless each day, and Claudia gave us great restaurant tips. We had a splendid vacation and hope to come back!
Charlie H.
The food and service were both really good, and everyone was helpful. My brother is fussy about what he eats but loves chicken Nuggets, so we asked and they made them for him even though they weren't on the menu. I'm really glad we stayed at Napa Mermaid hotell!!
Amenities
Everything available at this property
General Services
81 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Bridal suite
- Room service
- VIP room amenities
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Diet menu (on request)
- Cafe
- Shuttle
- Car rental
- Airport transportation
- Tour assistance
- Library
- Billiards
- Nightclub
- Hiking
- Fishing
- Sun Deck
- Year of most recent renovation
- Number of floors (main building)
- Annexe (s)
- Number of floors (annexe)
- Double rooms
- Junior suites
- Suites
- Bungalows
- Superior rooms
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Entertainment Area
- Electric vehicle charging station
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Currency exchange facilities
- Lift access
- Sun terrace
- Luggage room
- Clothes dryer
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Electric car charging
Meals
13 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
- Bottled water (at extra charge)
- Kettle
- Dining area
- Electric kettle
Pool and beach
1 available- Beach
Sports
5 available- Bike rental
- Golf course
- Bicycle hire service
- Bicycle storage
- Gym
Children
1 available- Babysitting service
Room Amenities
2 available- Non Smoking Rooms
- Towels and bed linen
Languages
5 available- German
- Russian
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
180 m 2 min walk
38.2 km
259 m 3 min walk
105 m 1 min walk
Attractions
20- Emmeleia sea cave259 m 3 min walk
- Sculpture Open Park372 m 5 min walk
- Bridge of Love510 m 6 min walk
- Πάρκο Κάκτων & Παχύφυτων874 m 11 min walk
- Thalassa936 m 12 min walk
Restaurants
20- Roof Burger Bar105 m 1 min walk
- Ezra Fine Dining Restaurant (Adults Only)148 m 2 min walk
- Kavo Ayia Napa154 m 2 min walk
- Jew pizza242 m 3 min walk
- Pisanello316 m 4 min walk
Transit
20- Διεθνής Αερολιμένας Λάρνακας - Γλαύκος ΚληρίδηςAirport38.2 km
- Kavo Gkreko - 2nd StopBus180 m 2 min walk
- Kryou Nerou Ave. - 2ndStop 2Bus275 m 3 min walk
- Kryou Nerou Ave. - Marina Hotel 1Bus317 m 4 min walk
- Kryou Nerou Ave. - 2ndStop 1Bus326 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Baby cot
Baby cot (1 available) - Extra charge may apply