1975 P.
I booked the apartment with my dog, and Booking.com sent confirmation stating that the dog was allowed. That evening, the landlady called and gave me a real dressing-down, accusing me of trying to trick her. She insisted dogs weren’t allowed and said the confirmation couldn’t say otherwise. Her husband also said my request was strange. The landlords were incredibly rude and unprofessional from the start. I forwarded the matter to Booking.com, Baiersbronn Tourism, and Schwarzwaldplus. Customers shouldn’t be treated like that, and I’d avoid landlords who behave this way. I’m attaching the conversation and the Booking.com confirmation showing the dog was included 😅. I canceled and found another apartment with incredibly nice landlords.
