Hotel Zum Kühlen Grund

Nice staff and good prices. 👍🏻

The traffic outside kept us awake all night. The hotel sits right beside a busy road, and the windows and doors did little to block the noise. Inside, the place felt neglected: the reception area was chaotic, our balcony looked as if it hadn't been cleaned in ages, and our room wasn't cleaned once during the stay. The room didn't match the photos either. Its furniture was dirty and worn, the sofa badly faded, the floor dirty, and there were cobwebs in several spots. The linens even had stains that looked like blood. The whole hotel, including our room, had a strange smoky smell. This was one of the worst hotels we've stayed in across Europe. It needs a full renovation, and the owner's dismissive replies to other reviews make me think it also needs someone who knows how to run a hotel professionally.

I paid €90 for a room that was far too expensive for what it offered. The place felt completely unclean and unpleasant. I walked barefoot from the bed to the bathroom and back, and my feet were gray with dust. The reception was rarely staffed, so waits of 10-15 minutes were normal. At checkout nobody came, so after waiting I left the key on the counter and went. We'll never go back to this shabby, run-down place.

There were flies everywhere, some dead and some still flying, and not even toilet paper, just an empty cardboard tube. The room was disgusting. The bed linen and towels clearly hadn't been changed; there was hair in the sink, a Snickers wrapper on the floor, and used shampoo bottles in the shower. I'd tell anyone who already booked to sleep in the parking lot instead. If you hate yourself, I highly recommend this hotel.