Pension am Helenenwall
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Pets
- Not allowed
- Languages
- German, English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- desk
- hairdryer
- heating
- private-bathroom
- towels
- tv
- wardrobe
- wi-fi
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1 / 5 Standard Single room
- 1 guest
- Private bathroom
- desk
- hairdryer
- heating
- private-bathroom
- shower
- towels
- tv
- wardrobe
- wi-fi
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1 / 6 Apartment
- Private bathroom
- desk
- hairdryer
- heating
- private-bathroom
- shower
- towels
- tv
- wardrobe
- wi-fi
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1 / 5 Standard room
- Private bathroom
- desk
- hairdryer
- heating
- private-bathroom
- shower
- towels
- tv
- wardrobe
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Clara D.
I arrived at midnight after two flights and found Pension am Helenenwall locked, with no staff, key, or way to get inside. A short message from the host came a few hours earlier, while I was flying and unable to read it. There was no late check-in option, such as a code, key box, or reception. I ended up alone in Cologne at 00:00 without a place to stay, had to find another hotel at extra cost, and lost the money I'd paid for this booking. I had booked through Booking.com for September 2025 with payment guaranteed. The stated check-in window was 14:00-18:00, far too narrow for international travelers. Tourists should know that access outside those limited hours isn't guaranteed, even after paying. I strongly advise avoiding this accommodation.
Kelsey M.
The location was a real plus: near everything, but away from the thick of it. The accommodation is dated, as other photos show, but it all works and is fine if you just need somewhere to sleep for a couple of nights. It isn't suitable for people with mobility challenges. I gave it three stars for two reasons. For what you get, it was expensive, though I was there in December and the price may have been higher than usual. I paid extra for a late check-in, but still got a little attitude when I arrived at 21.40. Also, the heat hadn't been turned up ready for me, and since I arrived late, I spent the first half of the night shivering in bed.
Kwame A.
A simple, clean guest house with a homely feel and a central location. The guy at reception was sweet. No complaints, and I'd definitely stay again.
Marek Z.
I needed somewhere for gamescom in Cologne, and this place was just right. Great location, nothing fancy. I'd visit again.
Lena H.
Excellent.
Amenities
Everything available at this property
General Services
11 available- Smoke Free Property
- Heating
- Terrace
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- No elevators
- Smoke Detector
- Telephone
- Extra decontamination measures
- Additional Measures Against COVID 19
- hotel
Internet
1 available- Free Wi Fi
Parking
1 available- No parking
Meals
3 available- Breakfast
- Vending machine
- Bottled water
Business Services
1 available- Fax and copy machine
Recreation & Wellness
1 available- First Aid Kit
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Non Smoking Rooms
- Hairdryer
- Flat Screen TV
- Shower
- Wardrobe/Closet
- Toiletries
Languages
2 available- German
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
178 m 2 min walk
617 m 8 min walk
676 m 8 min walk
160 m 2 min walk
Attractions
20- Rheinboulevard676 m 8 min walk
- Schokoladenmuseum Köln694 m 9 min walk
- Deutsches Sport & Olympia Museum704 m 9 min walk
- Fish Market990 m 12 min walk
- Rheingarten1.0 km 13 min walk
Restaurants
20- Mathildenhof160 m 2 min walk
- Buergerz172 m 2 min walk
- Wasabi Fun227 m 3 min walk
- Deutzer Asia Imbiss229 m 3 min walk
- Villa Mathilde260 m 3 min walk
Transit
20- Flughafen Köln/BonnAirport13.7 km
- Düsseldorf AirportAirport41.9 km
- SuevenstraßeTram178 m 2 min walk
- SeverinsbrückeTram319 m 4 min walk
- Deutzer FreiheitTram320 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Children's meals
Ages 0-0 - Breakfast - Extra charge may apply