Hotel Palm Premium
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Extra bed
- EUR 30 per guest/night
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, English, Multi-language staff +1
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Comfort Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- shower
- soundproofing
- telephone
- toiletries
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Economy Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- soundproofing
- telephone
- toiletries
- towels
- tv
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- kitchen
- microwave
- private-bathroom
- shower
- soundproofing
- telephone
- toiletries
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Standard Twin room with balcony
- 2 guests
- twin beds
- Private bathroom
- balcony
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- private-bathroom
- shower
- soundproofing
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Bima P.
The location and friendly reception staff were good, but the cleaning team dragged the whole stay down. This was my third visit to Dusseldorf, and probably my worst accommodation experience. I won’t return or recommend it. We stayed five nights. On arrival, reception let us into the room before 2pm, which was great. But after check-in, a staff member came straight in without knocking, and it happened again that evening despite the Do Not Disturb sign being on the door. The window wasn’t shut properly either, so the room on level 2 was noisy, facing a traffic junction and tram track. One staff member couldn’t fix it and said he’d call a technician. The road and tram noise was too much, so I went back to reception to request another room. Someone then got instructions by phone, and another staff member managed to seal the window. On day two, the trash bin hadn’t been emptied, only one bath towel had been replaced, we had too many smaller towels, and the toilet floor hadn’t been mopped. I complained at reception, but they said nothing could be done since it was already evening. Day three was fine, so I thought the earlier problems might have been a rare oversight. Then on day four we returned at 4pm to find the room hadn’t been cleaned at all. I complained again; the receptionist replaced the bath towels and amenities and took out the trash, confirming the cleaner had missed our room. Days five and six went fine, the room was cleaned and checkout was smooth.

Aylin Y.
The free water fountain for guests was a nice touch, and the rooms had plenty of storage, reliable internet, and a well-equipped kitchenette with a sink, kettle, toaster, fridge, and microwave. The bathroom also had a hairdryer. The rooms were very clean and as expected for this class of hotel. Staff were friendly and helpful, and replied to messages promptly. Parking can be a headache. The hotel lot was full during our stay, and the nearest alternative, Parkhaus Charlottenstraße, stayed full until late at night. Weekend parking wasn’t easy or stress-free, so plan ahead if you’re driving. Otherwise, it’s a solid choice.
Martin C.
We were in town for a few nights to see the Christmas markets. It was a 10-15 minute walk to the markets and main shopping area, and only a few minutes from the main station. The hotel was easy to find. Staff were friendly and helpful, the room was clean, and the bed was reasonably comfortable. It looked a little dated but was fine for a short stay. We asked for extra pillows and got them. The main entrance is locked at night, but you can get in using the panel on the left. We didn’t eat there, so can’t comment on breakfast.
Priya K.
The kitchenette was handy and the TV was a good size. We brought our own Google Chromecast. Breakfast was good too, with crunchy bread, salmon, feta, and watermelon, some of my favorites. The staff were friendly, especially Mohammed, and getting an extra blanket was no problem. I was also glad the air conditioning was running, since a lot of hotels turn it off in October.
Evan K.
The rooms were lovely and clean, and the television was nice too. The woman at the front desk was caring and helpful throughout check-in. I’d definitely recommend the place and come back.
Amenities
Everything available at this property
General Services
34 available- ATM
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Garage
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- 24 Hour Security
- Currency exchange facilities
- Lift access
- Shop
- Luggage room
- Hairdressing salon
- Non Smoking Establishment
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Electric car charging
- Parking
- Parking nearby
- Car park
Meals
5 available- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Bar
Business Services
2 available- Business center
- Business centre
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pets
1 available- Pets Not Allowed
Room Amenities
6 available- Soundproof rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
Languages
4 available- German
- English
- Multi Language Staff
- Turkish
What's nearby
Explore attractions, restaurants and transport around the hotel
75 m 1 min walk
232 m 3 min walk
446 m 6 min walk
10 m 1 min walk
Attractions
20- Little Tokyo Düsseldorf446 m 6 min walk
- Königsallee721 m 9 min walk
- Tritonenbrunnen891 m 11 min walk
- Hofgarten1.2 km 15 min walk
- Kunstsammlung Nordrhein-Westfalen1.3 km 16 min walk
Restaurants
20- Shawarma Ali Baba10 m 1 min walk
- Ottoman Düsseldorf49 m 1 min walk
- Fu Chunyuan56 m 1 min walk
- Astore58 m 1 min walk
- HotPot Fu69 m 1 min walk
Transit
20- Düsseldorf AirportAirport7.6 km
- Flughafen Köln/BonnAirport46.2 km
- StresemannplatzTram75 m 1 min walk
- MintropplatzBus232 m 3 min walk
- MintropplatzTram233 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Parking
Parking - Extra charge may apply