ibis Hamburg Alster Centrum
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +3
- Smoking
- Smoke-free
- Room types
- 3
- Accommodates
- Up to 3 guests
Room Information
Rooms
1 / 6 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- hairdryer
- heating
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- soundproofing
- telephone
- toiletries
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1 / 6 Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- shower
- soundproofing
- telephone
- towels
- tv
- wi-fi
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1 / 2 Triple room
- 3 guests
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Martin V.
A few days before I was due to arrive, I found out in the ALL app that my reservation had been cancelled. I had booked through the app, and although there was a temporary problem with my card during booking, the reservation showed as confirmed. I even emailed the hotel directly to check and they confirmed it. When I called after seeing the cancellation, they told me to make a new booking, but there were no rooms left by then. The hotline suggested other hotels, but they cost more and didn't have the same conditions. I ended up booking with another nearby chain at short notice, which was inconvenient and disappointing after receiving confirmation. This is just my personal experience with that reservation.

Youssef F.
The stay itself was very comfortable, but the hotel felt like a ghost place: no events, no bar, and nobody around chatting. That was really disappointing, and the snacks were very expensive for a 3-star hotel. The location is usually a strong point, but while it was snowing and windy, getting there was a struggle. You can only reach the hotel on foot or by taxi, and in that cold it was a huge hardship.
Mark C.
Larasita checked us in and was friendly, professional, and ready to answer our questions. The hotel is a short walk from Hamburg Haubtbanoff and an even quicker one to the city centre. Rooms were clean and really nice, with excellent WiFi. There isn't a bar, but the vending machine has alcohol and snacks, though you leave a deposit in case you take more than you've paid for. We bought things at one of the nearby supermarkets instead, and there are cafes and bars close by too. The TV has only a couple of English news channels. We had a great experience and I'd recommend it.
David S.
The Alster is close by, with lovely views and good walks. The hotel is also near the main station, so supermarkets and places to eat are right around the corner. The front desk staff were so friendly and helpful, and breakfast is well worth it. You can even make your own waffles. Had a great stay at ibis Hamburg :)
Siti R.
Really good value compared with other hotels, and the location is perfect. The room was clean and didn't smell, with a comfortable size for one or two people. It was just right.
Amenities
Everything available at this property
General Services
50 available- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Shoe shine
- Telephone
- Diet menu (on request)
- Packed Lunches
- Tour assistance
- Garage
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Year of most recent renovation
- Number of floors (main building)
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- Multilingual staff
- 24 Hour Security
- Hotel safe
- Currency exchange facilities
- Lift access
- Luggage room
- Clothes dryer
- Non Smoking Area
- Photocopier
- Green Key (FEE)
- LGTBIQ friendly
- Non Smoking Establishment
- Single Use Plastic Free
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Electric car charging
- Parking
- Parking nearby
- Car park
Meals
3 available- Bar
- Breakfast
- Restaurant
Business Services
8 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
9 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Toiletries
- Family rooms
Languages
6 available- Spanish
- German
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
151 m 2 min walk
269 m 3 min walk
194 m 2 min walk
53 m 1 min walk
Attractions
20- Hamburger Kunsthalle194 m 2 min walk
- Chocoversum997 m 12 min walk
- Hamburg Townhall1.1 km 13 min walk
- St. Nikolai Memorial1.4 km 17 min walk
- Car Museum Prototyp1.5 km 19 min walk
Restaurants
20- Alstersalon im Hotel Atlantic53 m 1 min walk
- Mayfaircoffee113 m 1 min walk
- Domizil Alsterdinner-Shipping134 m 2 min walk
- a.mora149 m 2 min walk
- Cafe Liebermann204 m 3 min walk
Transit
20- Hamburg Airport Helmut SchmidtAirport8.6 km
- Flughafen Lübeck-BlankenseeAirport54.2 km
- AtlanticFerry151 m 2 min walk
- KunsthalleBus269 m 3 min walk
- Hauptbahnhof NordMetro318 m 4 min walk

Stay rules
Important conditions for your stay