Markus S.
There wasn’t even a bin in the room, and there was no soap or shower gel. I also had no privacy and apparently couldn’t have visitors, even for a few hours. I booked a single room and couldn’t sleep because the bed squeaked so loudly. I ended up putting the mattress on the floor. A visitor stayed for at most two hours. Instead of a “good morning,” I was insulted and accused of supposedly “teasing” them, even though she wasn’t staying overnight. She briefly went to smoke in the conservatory and was deliberately locked in out of frustration. She called me in tears, saying she’d been locked in without anyone saying anything.

