ibis Kassel Melsungen

There was no hot water for four days, possibly longer, so I left. After work I couldn't shower and had to go to the sauna instead. They didn't want to fix it. The breakfasts were very poor too. I wouldn't recommend this place.

We were just passing through and stayed one night, but it was a pleasant visit. The rooms were fairly spacious, the beds comfortable, and the staff honestly quite friendly. Breakfast could've been better, though I'm not complaining. Rolls and butter were good enough. I just wish more places in Europe served eggs or bacon instead of ham and cheese.

The price felt far too high for what was offered, even allowing for it being a budget hotel. The location wasn't great, and our room smelled, was dirty, and had old, broken facilities. When I arrived in the evening there was no food, despite the 24/7 sign. Thankfully, the woman at reception kindly ordered food for all the guests from a local pizzeria. She was busy and wasn't the most pleasant, and that nervous atmosphere reached all the guests, so it was hard to relax. We could hear everything from other rooms, and the corridor smelled of cigarettes. My company had offered this as the only option, and I'm glad it wasn't my own choice. I wanted to like the hotel, but would've been pretty disappointed if I'd picked it myself.

Reception staff were nice and friendly, and our third-floor room was clean and quiet. Getting there meant a long walk from reception and the restaurant. The hallways smelled odd, and there were no coffee or tea facilities in the room. Breakfast costs extra, but you may as well skip it and save the money. It's fine for a night on the road, and that's about it.