Hotels in NEUSS, DE
Mercure Duesseldorf Neuss
About this property
The 4-star Mercure Hotel Düsseldorf Neuss is conveniently located near the Rhine River, with easy access to Düsseldorf, Cologne, and the Düsseldorf Exhibition Center. The hotel offers 115 rooms equipped with Wi-Fi, along with an event space featuring six meeting rooms suitable for meetings, seminars, or parties of up to 130 guests. Just steps from the hotel, the S-Bahn Line 11 provides quick connections to Düsseldorf and Cologne. Düsseldorf Airport is 20km (12. 4 miles) away, and the hotel is easily accessible via the A57 highway.
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 Privilege Room with double bed
- 24 m2
- 1 x King-size bed 150-183 width
- Safe
- Central heating
- Carpeted floors
- Ironing set
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
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1 / 6 Standard Double Bed
- 24 m2
- 1 x Double bed 131-150 width
- Radio
- Number of bedrooms: 1
- Wake-up service
- Wi-fi
- Safe
- Individually adjustable heating
- Central heating
- Carpeted floors
- Ironing set
- TV
- Direct dial telephone
- Hairdryer
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1 / 2 Standard room with 1 single bed (140x200)
- 1 x Single bed 80-130 width
- Number of bedrooms: 1
- Wi-fi (extra charge)
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1 / 2 Standard room with 2 single size beds (2x 100x190)
- 1 x Single bed 80-130 width
- Number of bedrooms: 1
- Wi-fi (extra charge)
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
7.8/10
Good Featured review
Ben P.
10/10
My partner and I came from the UK for a week and had a great stay at the Mercure Hotel in Düsseldorf-Neuss. We paid about £320/€360for 7 nights, which felt like very good value. The room was basic but spacious, well maintained, and had good amenities. The staff were really friendly and all spoke English, which helped since my German is only basic. It’s outside the city, but Norf station is roughly a 10-minute walk away, with good S11 connections to Dusseldorf and Cologne. A pleasant stay, and I’d recommend it to anyone visiting west Germany on a budget. Prost!
Ioannis P.
10/10
The staff were professional and helpful, and the breakfast was absolutely perfect. The restaurant menu is small, but the dishes are tasty and generous. The property is well maintained and nice, if a little old, and the location is ideal if you have a car. Book without stress or worries. P,S Some towels need replacing.
boran K.
2/10
We waited exactly 1.5 hours for a simple salad, with no apology or explanation. The restaurant service was completely unacceptable: the waiter acted like doing his basic job was a special favor and even yelled at customers. It was unprofessional and disrespectful. If you care about your time and expect basic service, avoid this place at all costs. The worst restaurant experience I’ve ever had.
Mira F.
2/10
Someone tried to get into our room at 8:00 in the morning, and we had to shout to make them go away. Then housekeeping showed up between 9:00 and 10:00 and had to be turned away twice. After just one night, we left with a terrible impression. The room was filthy, with food scraps on the floor and mucus smeared on the wall beside the bed. Completely unacceptable.
Mina H.
10/10
The staff were friendly and the room was clean, and we had a great stay while visiting the Christmas Market in dusseldorf. Breakfast was excellent too. The only downside was that the restaurant closed too early.
Amenities
Everything available at this property
60 Facilities
General Services
44 available- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Room service
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Library
- Non Smoking Area
- Smoking area
- Highchairs
- Photocopier
- Audio Visual Equipment Rental
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
4 available- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast room
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Sports
3 available- Golf course
- Bicycle hire service
- Gym
Pets
2 available- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg)
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Am Goldberg
337 m 4 min walk
Closest Train Norf
803 m 10 min walk
Top attraction nearbyBarfußpfad Neuss
1.0 km 13 min walk
Dining nearby 20 Restaurants
26 m 1 min walk
Attractions
20- Barfußpfad Neuss1.0 km 13 min walk
- Erftmündung1.9 km 24 min walk
- Selikumer Park2.4 km 30 min walk
- Rheinpark Neuss2.4 km 31 min walk
- Neuss Botanical Garden3.7 km
Restaurants
20- SALINUM26 m 1 min walk
- Florya Kebabhaus236 m 3 min walk
- Pizzeria Formula Uno243 m 3 min walk
- EAT HAPPY261 m 3 min walk
- Pizzeria Mavi274 m 3 min walk
Transit
20- Düsseldorf AirportAirport13.5 km
- Flughafen Köln/BonnAirport43.9 km
- Am GoldbergBus337 m 4 min walk
- Lechenicher StraßeBus371 m 5 min walk
- Blankenheimer StraßeBus390 m 5 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 00:00Front desk timing
Check-out12:00Departure timing