Alexei S.
I really enjoyed staying at the hotel. My room was clean, spacious, and had everything I needed, and the buffet breakfast was good. For my birthday, the staff surprised my wife and me by decorating our breakfast table and giving us a glass of dry sparkling wine. I've worked as an international consultant in the hospitality industry for 23 years. I'd suggest letting reception staff communicate with guests in languages besides German, and adding music channels and channels in other languages to the TV. To help increase occupancy, perhaps the hotel could also make use of the ski resort facilities, such as buying and using a snow cannon or using a cable car.
