Riviera Azul
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 00:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Maya L.
A few weeks before our 2026 trip, we learned that Riviera Azul had overbooked its own inventory. We had booked with them in November 2025, and they moved us to a completely different place that wasn’t comparable. We only saw how different it was from what we’d been told once we arrived on site. Instead of beachfront lodging with the full meal plan we chose for older, less mobile family members, we got a noisy apartment on the street. It was never cleaned during our stay, had no toilet paper and was missing other amenities, so we bought our own. Then we were told we had to pay hundreds more in cash to the other place, on top of what we’d already paid Riviera Azul. They said cash was required to avoid government taxes. Neither entity took responsibility or apologized. It was a nightmare for my family, and all they seemed to care about was getting more money. They expect us to believe their explanation for the fees.

Linda G.
We love coming here. We vacation with friends, and we’ve made lots of friends here too.
Julia B.
The food, service, and view were excellent.
Noam S.
The one thing we liked was the beachfront location. The meal itself was a really bad experience. We waited almost two hours, and then only some of us got our food. The rest had to wait until we’d finished eating before theirs arrived. Some dishes were cold, and the menu descriptions weren’t accurate. The mashed potatoes, for example, were actually baked potatoes.
Raphaelina G.
I used to like this place more than almost anywhere, but over the past couple of years it’s gone from bad to worse. The security staff are disrespectful. Whenever I try to come with my family, they make me feel unwelcome in my own apartment.
Amenities
Everything available at this property
General Services
37 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Ticket assistance
- Express Check In/Check Out
- Chapel
- Garden
- Terrace
- Private Check In/Check Out
- Patio
- Reception desk
- Allergy Free Rooms
- Room service
- Trouser press
- Indoor Fireplace
- Locker
- Iron and board
- Laundry
- Safe Deposit Box
- Shoe shine
- Luggage storage
- Diet menu (on request)
- Microwave oven
- Packed Lunches
- Car rental
- Transfer services
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Bowling
- Casino
- Karaoke
Accessibility
1 available- Accessibility features
Internet
3 available- Free Wi Fi
- Free internet
- In Room Internet
Parking
1 available- Electric car charging
Meals
10 available- Bar
- Coffee/tea for guests
- Breakfast
- Common kitchen
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Poolside bar
- Bottled water
Sports
3 available- Free bicycle rental
- Bike rental
- Mini golf
Room Amenities
5 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- TV
- Shower
What's nearby
Explore attractions, restaurants and transport around the hotel
5.7 km
7.3 km
2.3 km 28 min walk
65 m 1 min walk
Attractions
20- Fun City2.3 km 28 min walk
- Kviar Show Disco & Casino Puerto Plata2.6 km 32 min walk
- Del Oro Chocolate Factory3.2 km
- Museo del Ámbar Dominicano6.6 km
- Cathedral of St. Philip the Apostle6.8 km
Restaurants
20- Playa Riviera65 m 1 min walk
- Jade Garden466 m 6 min walk
- Tee Off Restaurant491 m 6 min walk
- Jack's Kite & Grill507 m 6 min walk
- Castaways555 m 7 min walk
Transit
13- Aeropuerto Internacional General Gregorio LuperónAirport7.3 km
- Aeropuerto Internacional del CibaoAirport40.2 km
- Parada Río San JuanBus5.7 km
- Parada SosúaBus5.7 km
- Metro tours-packBus6.0 km

Stay rules
Important conditions for your stay