Eurostars Grand Cayacoa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 2
- Accommodates
- Up to 2 guests
Room Information
Rooms
Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fan
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
- toiletries
- towels
- tv
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Deluxe Double room with sea view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- fan
- hairdryer
- iron
- mini-bar
- private-bathroom
- safe
- tea-or-coffee
- towels
- tv
- wardrobe
- water
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Guest reviews
Recent reviews shared by hotel guests
Rachel F.
Samana was beautiful, and we'd definitely return. The Eurostars grand has the potential to be a 5-star resort, but at the moment I'd put it around 3.5 to 4 stars. Part of the property is still being worked on, so only one pool, two restaurants, and the buffet were open. The food was pretty good, though it got repetitive, and the views were incredible. Most of the staff were friendly. Our room situation took some back and forth. We paid for a king-size bed and an ocean view, but on arrival we were told no long bed was left and were given double beds, which wouldn't work for us. We went back to the desk the next morning and were told we might get another room by the end of the day. That wasn't acceptable when we'd paid for a king. We got a new room by the end of day two, but had to keep asking about it, which was annoying. The new room was great and had amazing views, though the toilet didn't flush properly and maintenance had to come up. That wasn't a big deal. The elevator down to the beach was broken from day one and only started working again a few days into our stay. We eventually found out, after asking around, that there are stairs we could use.
ramona P.
The people made this stay unforgettable. Carlos, the manager, deserves a special thank-you for going above and beyond, and I'm grateful to everyone at the resort. DJ Emanuel brought amazing music and was a great dancer, while GIGI was the heart and soul, with extra sunshine. The rooms were cozy, spotless, and comfortable, and the location looked just as stunning as the photos, with breathtaking views. The food was delicious too. A wonderful resort.
Daniel W.
The beach is beautiful, and we always felt safe there. We had a great time at the resort, especially around the pool and during the evening entertainment. Orlando, Celia, GG, and Jennifer brought so much warmth and energy to the games, dancing, and singing that we're still laughing about it. Evelyn and Junior made the pool bar fun too. The food was excellent, the staff were amazing, and it's a lovely place to relax and make fun memories. I'd absolutely go back.
Olena K.
That bridge near the hotel is worth seeing, though be ready for lots of steps as you climb around the islands. The beach view from there is stunning. At the hotel, the staff are friendly and always smiling, and service is excellent. The pool bar staff member was especially lovely. They pay attention to what guests like to drink and keep the area clean. You can get extra beach towels and board games by the bar, and there are different entertainment options plus a gym if you want to work out.
George M.
The natural beauty of Samana and the surrounding area is incredible. My wife and I stayed at Eurostars Grand Cayacoa for the first time with my brother and sister-in-law, from February 5th - 12th 2026. We had seen some negative Facebook posts beforehand, but didn't want them to decide what we thought of the resort. Arriving on two full buses, we expected check-in to take ages. Franz and his team surprised us with a quick, smooth welcome for everyone. We spent a couple of mornings at the beach, which was very clean and raked daily. If any rubbish appeared, a staff member picked it up quickly. The pool area was clean too, and we never had trouble finding chairs. Thanks to Evelyn at the pool bar for keeping us “hydrated” with drinks. Inside and outside, the resort was bright and clean. On our second day we walked around to get our bearings, and every staff member we met was polite, friendly, and happy to answer questions. The best part for us was the entertainment team: Orlando, Gigi, Celia, and Jennifer. They seemed to enjoy what they were doing, whether it was pool aerobics, rope toss, or a good old game of Bingo (Bongo), and that made it fun for everyone. The same team was back for nightly entertainment. We ate at Panoramic and Vista Barbara, where the staff were friendly and smiling and the food was very good. The buffet was fantastic for breakfast and lunch, and we also had a couple of dinners there. There were plenty of main courses and desserts to choose from. I tried pretty much everything, and it was all very good. We'd definitely recommend Eurostars Grand Cayacoa, and already have. We'd also look to come back ourselves in the next few years.
Amenities
Everything available at this property
General Services
68 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Billiards
- Nightclub
- Fishing
- Sun Deck
- Ping Pong
- Total number of rooms
- Double rooms
- Junior suites
- hotel
- MasterCard
- Visa
- City centre
- Airport
- Entertainment Area
- Check In Hour
- Check Out Hour
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Medical service
- Day Care Centre
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Show cooking
- Parasols
- Entertainment programme for adults
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
4 available- Electric car charging
- Parking
- Parking nearby
- Car park
Meals
13 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Bottled water
- Dining area
- Poolside snack bar
- Swim Up Bar
- Air conditioning in Restaurant
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
1 available- Spa tub
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor freshwater pool
- Sun loungers
Sports
2 available- Bicycle hire service
- Gym
Children
3 available- Children playground
- Kids’ club
- Entertainment programme for children
Room Amenities
5 available- Family room
- Cable TV
- Hairdryer
- Bathtub
- Alarm clock
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
583 m 7 min walk
810 m 10 min walk
206 m 3 min walk
32 m 1 min walk
Attractions
20- Whale Museum of Samana / Nature Center206 m 3 min walk
- Samaná Boardwalk586 m 7 min walk
- Pedestrian bridge988 m 12 min walk
- Samaná Zipline, El Valle6.8 km
- Cascada Lulu - Waterfall6.9 km
Restaurants
20- Restaurante Las Dalias32 m 1 min walk
- Bahia Azul Bar Restaurant585 m 7 min walk
- Santa Bahía Kitchen and Bar588 m 7 min walk
- Rodiso Bar Restaurante Cafe del Rio698 m 9 min walk
- Restaurante y Pica Pollo Yiya706 m 9 min walk
Transit
20- Aeropuerto Internacional Presidente Profesor Juan BoschAirport42.7 km
- Caribe ToursBus583 m 7 min walk
- Embarcadero de SamanáFerry810 m 10 min walk
- SamanáBus880 m 11 min walk
- MercadoBus905 m 11 min walk

Stay rules
Important conditions for your stay