Hotel Renacer
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:30
- Check-out
- Until 13:30
- Parking
- Free
- Airport shuttle
- Available
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Spanish, English, French
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- fridge
- hairdryer
- private-bathroom
- safe
- towels
- tv
- water
- wi-fi
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1 / 3 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- private-bathroom
- safe
- towels
- tv
- water
- wi-fi
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1 / 5 Standard Twin room with view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- private-bathroom
- safe
- shower
- tv
- wardrobe
- with-view
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1 / 6 Executive Double room with view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- private-bathroom
- shower
- tv
- wardrobe
- with-view
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Guest reviews
Recent reviews shared by hotel guests
Mariana I.
I left early because the smell, mold, and general condition became too much, and the stay was stressful for my health. My asthma was bothering me from mold covering the walls, so I asked to switch rooms. The second room was a little better and had a window, but still had mold. Its AC wasn't as cool and was so loud I couldn't hear the TV. The internet didn't work there either, so I used my own pocket Wi-Fi to watch shows on my phone, which used my data faster than expected, or went to the lobby where the hotel internet worked better. In my first room, water dripped from the ceiling by the bathroom light. I worried about getting electrocuted while showering. The room had no window, which felt depressing, and smelled musty, like a wet dog. The bed's headboard was broken, so I had to push it against the wall to stop it falling. The AC worked well, but there was only a thin sheet and no blanket, so I was cold all night and couldn't sleep well. I also thought I saw a bed bug crawling on my shirt. Mosquitoes were in the lobby and in my room. The place was dirty and outdated, with peeling or moldy walls, and seemed like it needed a full renovation or to close. During my seven-day stay, they never gave me clean sheets or towels. Staff could be rude, and I felt like I had to walk on eggshells just to ask questions. By the pool, you had to buy food or drinks from their own store or restaurant beside it. They wouldn't let you bring anything from elsewhere into the pool area, which I thought sucked. I saw the reviews and took a chance even though it had only five stars out of ten. I didn't expect it to be worse than that. The price is cheap, but it still isn't worth what they ask. If you're looking for somewhere in Santo Domingo on booking.com and come across this place, just run. I wish I could give it zero stars, but I'm giving one.
Wilson P.
The room paint was peeling all over, and I killed a few small roaches. The sliding door was broken, and water leaked into the bathroom from the room above.
Gabriel N.
Room 208 had great AC and WiFi, a comfy bed, and a few cockroaches. Breakfast was the worst part, with one girl making toasties for everyone and a 40-minute wait. A week later I stayed in room 301. The AC blew hot air, the room was old, and the sheets weren't like the ones in room 208.
Daniel R.
After a long day out, I asked several times for fresh towels and bed linen, but neither was changed.
Marta J.
The location near the tourist areas is the main thing this hotel has going for it. Rates are low, and there’s an outdoor pool, but the service has fallen a lot since 2016. We expected things to have improved and left disappointed. The water often isn’t available in the morning, just when everyone needs to shower. Some guests complained and eventually left. If you stay, the 2nd or 3rd floor may be a better choice, since the 4th and 5th often have water problems and you could be waiting until afternoon. The beds are stiff, with no blankets or comforters provided. The drawers for clothes and personal items are broken, and although the bathroom is usable, it isn’t very clean. Breakfast comes with the stay, but don’t expect much or a filling meal.
Amenities
Everything available at this property
General Services
34 available- Air conditioning
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Reception desk
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Area shuttle
- Car rental
- Tour assistance
- Fishing
- Sun Deck
- Diving
- Snorkelling
- Total number of rooms
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Laundry service
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Establishment
- Minimum Check In Age
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Free parking
Meals
2 available- Bar
- Poolside snack bar
Pool and beach
6 available- Swimming pool
- Outdoor pool
- Next to the beach
- Children swimming pool
- Outdoor freshwater pool
- Children’s swimming area
Pets
1 available- Pets Not Allowed
Room Amenities
5 available- Family room
- Cable TV
- TV
- Shower/Bathtub
- Wardrobe/Closet
Languages
3 available- Spanish
- English
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
1.2 km 15 min walk
1.3 km 16 min walk
470 m 6 min walk
15 m 1 min walk
Attractions
20- Independence Park470 m 6 min walk
- Parque Eugenio María de Hostos633 m 8 min walk
- Mercado Modelo781 m 10 min walk
- Plaza Juan Barón794 m 10 min walk
- Duarte Park1.2 km 15 min walk
Restaurants
20- Gazcue, Santo Domingo, DN15 m 1 min walk
- Coma y Punto49 m 1 min walk
- Centro Asturiano94 m 1 min walk
- Benefruta Gascue184 m 2 min walk
- Payanos195 m 2 min walk
Transit
20- Aeropuerto Internacional Las AméricasAirport24.2 km
- Terminal ASOTRAPUSABus1.2 km 15 min walk
- Expreso Bavaro & Punta CanaBus1.2 km 15 min walk
- Expreso RomanaBus1.2 km 16 min walk
- Sichoem - La RomanaBus1.2 km 16 min walk

Stay rules
Important conditions for your stay