Hotel El Khayem

We were charged about 500 dollars for two nights for the three of us. At checkout, though, we were held up while they waited for the manager because a towel was missing from my friend's room. They seemed to be suggesting that we might have taken it. My friend said there hadn't been a towel in his room and he didn't need one since he'd brought his own things. We were sure it was just a mistake, so we stayed polite, offered to look through our bags, and suggested they ask the cleaning lady. We even offered to pay for the towel, which couldn't have cost more than 10 dollars, just so we could leave and catch up with our team. Instead, they kept us waiting, and after we'd been gone for a couple of hours, they checked our luggage. The manager delayed us too and didn't give a proper apology. We felt angry and seriously insulted. That was stupid and completely unacceptable.