Siena Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Airport shuttle
- USD 10
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Standard Double room
- 2 guests
- twin beds
- Private bathroom
- patio
- private-bathroom
- shower
- telephone
- toiletries
- towels
- tv
- wardrobe
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1 / 4 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- patio
- private-bathroom
- shower
- telephone
- toiletries
- towels
- tv
- wardrobe
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1 / 4 Standard Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
- tv
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1 / 4 Standard Triple room
- 3 guests
- Private bathroom
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Christian P.
After a long trip by land, I arrived yesterday at 3 pm with a confirmed reservation, only to be told by the receptionist there was no room for me. I asked why, and she said they'd been calling me and I didn't answer. I was very upset. She showed no empathy and wouldn't even apologize, and they didn't take responsibility or help arrange another hotel. I had no data on my phone, and finding somewhere else was extremely difficult in a city packed with people for the local festivities. They ruined my vacation. I won't recommend this hotel because of its lack of professionalism and empathy in a situation like mine.
VERA W.
The people here are top notch, so kind and helpful, and the hotel itself is beautiful in an excellent location. I'd definitely recommend it. They'll lend you a hair dryer, and they can send out your laundry with a quick turnaround.
Dylan S.
A nice place to stay, with attentive, friendly staff. The colonial charm comes from the rooms opening around a courtyard. But sound carries from the rooms into the courtyard, so I didn't feel there was much privacy. Still, it's not a bad place.
Daryl F.
The club beside the hotel stays open until 3:30 am, so this is a rough choice if you have young kids. We had two children and were put in a tiny room where we found poisonous spiders. When I raised it, the manager told me not to worry. I asked him to pick one up with his bare hand if he felt that way, and he refused, though he did agree to move us afterward. Traveling alone with my husband might have been fine, but I wouldn't recommend it for families.
Harold L.
Our first-floor room was clean, with a nicely appointed bedroom and bathroom, but it was noisy at all hours. The staff were friendly and accommodating, and the hotel is very reasonably priced. Calle Larga, one of Cuenca's main streets for entertainment, food, and historic sites, is just two blocks away.
Amenities
Everything available at this property
General Services
24 available- 24 Hour Reception
- Smoke Free Property
- Newspapers
- Ticket assistance
- Private Check In/Check Out
- Patio
- All Spaces Non Smoking (Public And Private)
- Bridal suite
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Diet menu (on request)
- Packed Lunches
- Airport transportation
- Transfer services
- Tour assistance
- Garage
- Family/Kid Friendly
- Contactless Check In And/Or Check Out
Internet
1 available- Free Wi Fi
Meals
3 available- Breakfast
- Restaurant
- Bottled water (at extra charge)
Business Services
3 available- Business center
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Beauty services
Pool and beach
1 available- Beach/pool towels
Children
1 available- Kids' TV Networks
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Family room
- Cable TV
- TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
135 m 2 min walk
475 m 6 min walk
421 m 5 min walk
15 m 1 min walk
Attractions
20- Calderon Park421 m 5 min walk
- Puente Roto422 m 5 min walk
- Madre Park434 m 5 min walk
- Catedral de la Inmaculada Concepción446 m 6 min walk
- Museo Del Sombrero De Paja Toquilla482 m 6 min walk
Restaurants
20- Coffee Room Mr. Tourist15 m 1 min walk
- D'Lolas Cafe16 m 1 min walk
- Café Expreso Austral 𝖻𝗒 cuenquita18 m 1 min walk
- Café Ñucallacta29 m 1 min walk
- Warmikuna Cocina Taller52 m 1 min walk
Transit
20- Linea 3 y 13Bus135 m 2 min walk
- Parada de Autobús Mariano Cueva Linea 24Bus146 m 2 min walk
- Parque de La Une Línea 3 - 5 - 13- 20Bus165 m 2 min walk
- Calle Larga y Hermano Miguel Línea 3-5-10-15-17-19Bus191 m 2 min walk
- Linea 3Bus239 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Transfers
One-way Airport shuttle - Extra charge may apply