Hotel San Jacinto

After five years away, I was eager to try the delicious shrimp burst at the Hotel San Jacinto again. We also had ceviches during lunch, and the prices were very affordable at $3.50, if I remember correctly. I recommend the à la carte dishes. The service was friendly and fast, and the view is beautiful. Recommended!

The restaurant was a real highlight: tasty food, a wonderful atmosphere, beach views, and even a little lookout. The place isn’t expensive, and they really care about biosecurity. The rooms were a different story, though. They’re too dark, there aren’t many windows, and the lights don’t work well. They offered a fan, which was good. The TV and remote only worked sometimes, and I couldn’t change the channels, though I don’t know which one was the problem.

I’m leaving this “hotel” right now and will finish my vacation using the Airbnb App. The customer service was deplorable, with a truly bad attitude: nobody greeted me during my entire stay, nobody asked what I wanted for breakfast, and when I nearly had an anaphylactic shock after eating something I’m allergic to, nobody apologized. The beds were such poor quality that I woke up with a terrible backache. There were cockroaches in the kitchen and rooms, and mosquitoes stung me repeatedly. The pool had so many dirty bubbles that even a large dose of chlorine couldn’t clean it. Breakfast was poor too. Hotel guests got small portions that were badly cooked, while the “dine in” breakfast for people paying separately was a little better. I could have put up with all that, but not the customer service. This is by far the worst resort I’ve stayed at. I totally don’t recommend it.

The restaurant is right on the ocean, a lovely setting that makes up for the wait, which can take a while. There’s a huge menu, the food is tasty, and the service is friendly.