Holger F.
I still haven’t even arrived, and I’ve already been dealing with this for two weeks. The owner, JOSE LUIS TACO, cancelled my reservation without asking, after I had paid for the room through a booking company. I believe he did it so I’d have to pay again at check-in. Now I have no reservation and no money, and he blocked me, so I can’t contact the hotel. I’ve had no respect as a customer and no other options. This has been the worst experience ever. I can’t give zero stars, but please read the reviews carefully before booking. I think most are fake, which is why the rating is high.
