Alp Hotel Masella
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, French
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 5 Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 4 Standard Quadruple room
- 4 guests
- Private bathroom
- hairdryer
- private-bathroom
- tv
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1 / 3 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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1 / 3 Standard Family room
- Private bathroom
- hairdryer
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
KARA J.
The views are great, and the location by the ski slopes is the one thing that saves this for me. It's a short walk to the slopes, but my school ski trip about two years ago was otherwise rough. The food was poor, service mediocre, and many cleaning staff didn't speak English, though they did try to communicate. The rooms were a joke: one bed was completely broken, possibly fixed since, and my friend had to sleep on the floor. The walls are paper thin, so we could hear conversations from other rooms, even whispered ones. Room 151 had a hole about 10 cm across under a table, with a clear view into another room, though that might have been repaired too. The rooms get hot and there's no AC. School groups often stay here, so it can get noisy. Kids from my school even had a party in the room above us. I'd give it one star if the location didn't earn it another.

Hannah C.
If you're without a car and want to be beside the ski resort for first lifts, this place will do. With a car, there are much better options in Alp, ten minutes down the mountain. The rooms were better than I expected, but still expensive for their standard. Breakfast and dinner were poor, with too little variety for the number of guests and the size of the hotel.
Itsnotme C.
The location is great for a ski holiday, but the rooms are small and old. Breakfast was awful, and the same lunch and dinner food came around again the next day. It upset my stomach. Staff were a bit bossy and slow when we needed something. The toilets were so loud that flushing woke most of the floor. WiFi was especially bad: usually it wouldn't connect, and when it did, it took ages.
Samuel O.
I enjoyed my week here. The hotel is right near the ski area, an easy walk away, and the lunch and dinner buffets were brilliant, with a good range of main dishes. Cleanliness could be better, though it's an older hotel, and the WiFi is weak even though you can get a signal. If you only speak English, there's a big language barrier. Try learning basic Spanish for please and thank you, and you'll see the staff aren't rude, they just don't understand you. For a couple of days, it's absolutely fine.
Oliver B.
The instructors are helpful and make sure everyone gets the information they need to improve. They don't hold you back too much, either, and let you ski to your ability, which makes this a great place to learn. The food was much better than I expected, with something for everyone. I've heard the vegetarian choices are a little boring, but that doesn't affect me. I highly recommend this resort.
Amenities
Everything available at this property
General Services
65 available- Shopping on site
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Gift shop
- Garden
- Terrace
- All Spaces Non Smoking (Public And Private)
- Room service
- Indoor Fireplace
- Luggage storage
- Laundry
- Safe Deposit Box
- Wake Up Service
- Telephone
- Diet menu (on request)
- Cafe
- Packed Lunches
- Tour assistance
- Library
- Billiards
- Nightclub
- Hiking
- Sun Deck
- Ping Pong
- Darts
- Cycling
- Family/Kid Friendly
- Ski storage
- Ski facilities rental
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Quadruple rooms
- Superior rooms
- hotel
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Harbour
- Ski slopes
- Key Collection
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Laundry service
- Launderette
- Fireplace
- Hotel safe
- Lift access
- Shop
- Sun terrace
- Luggage room
- Café
- Highchairs
- Parasols
- Entertainment programme for adults
- Game room
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- No parking
Meals
6 available- Bar
- Buffet breakfast
- Restaurant
- Breakfast buffet
- Buffet lunch
- Buffet dinner
Business Services
4 available- Event facilities
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
1 available- Sauna
Pool and beach
7 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Children swimming pool
- Indoor heated pool
- Outdoor freshwater pool
- Sun loungers
Sports
6 available- Bike rental
- Table Tennis
- Fitness facilities
- Golf course
- Bicycle storage
- Gym
Children
6 available- Playroom
- Babysitting and childcare
- Children's playground
- Children playground
- Kids’ club
- Entertainment programme for children
Room Amenities
8 available- Family room
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Toiletries
- Towels and bed linen
- TV lounge
Languages
3 available- Spanish
- English
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
2.8 km 35 min walk
2.8 km 35 min walk
275 m 3 min walk
250 m 3 min walk
Attractions
20- Estació d'Esquí i Muntanya de Masella275 m 3 min walk
- Torre de Riu2.3 km 28 min walk
- les montgolfière des Pyrénées2.7 km 34 min walk
- Plaça Santa Creu2.8 km 35 min walk
- La Molina3.2 km
Restaurants
20- Restaurant Pla de Masella250 m 3 min walk
- La Ferradura d'Alp2.7 km 34 min walk
- Sunset Alp2.7 km 34 min walk
- La Buixeda2.7 km 34 min walk
- El Club Restaurant2.7 km 34 min walk
Transit
20- DasBus2.8 km 35 min walk
- AlpBus2.8 km 35 min walk
- Urtx-AlpTrain2.8 km 35 min walk
- Urtx - Alp (estació)Bus3.2 km
- Estació d'esquí de la Molina - Pista LlargaBus3.5 km

Stay rules
Important conditions for your stay