David F.
The house was cold, smelled damp, and felt far from welcoming. There were leaks in the bathroom and entrance, plus stains on the walls in every bedroom. We had a reservation for the May bank holiday weekend and had spoken with the owner a few days earlier. She sent a WhatsApp message about leaks the day before, but we hadn't understood how bad it was. After a six-hour journey, we managed to cancel through Booking.com and get a refund, then left to find somewhere else. I feel cheated. This should have been disclosed, or the problems fixed before the house kept being offered for rent. I'm still waiting for some sign of concern or an apology. Shame on the owner. I'm posting this so the same thing doesn't happen to you. There's all sorts in this world.
