Inés G.
The hotel was kind enough to take us in for one night at short notice while it was snowing and raining, and the location is great. The stay itself had some problems: the bed dipped in the middle, and we could hear loud pipe, elevator, and other guests’ noises. Our room was freezing when we arrived and took a while to warm up. I mentioned that first to the person in charge, but got no response.
