Apartamentos Mayans

There’s no reception and hardly anyone around apart from at check-in and check-out. If you need anything, you can wait ages for someone to show up. They pressure you to leave at 10:30 AM sharp, and if you leave something behind, the cleaning person takes it home. That’s absurd. If you complain, you have to go to the cleaning person’s house to get it. Terrible service, I’ve never seen anything like it. Before booking, I tried calling and no one answered. I had to book before they gave me a valid contact number. I also asked if I could shower in the afternoon on checkout day because my flight was that evening, and they said the only option was a cold outdoor shower in the garden. Look for somewhere else if you want to enjoy your vacation.

It was a very quiet, relaxing place, and I had a really nice week there. The first-floor apartment had windows at both the front and back for easy ventilation, plus two balconies with tables and chairs. It was basic and quite old overall, though. For what they charge, I think they could renovate the apartments a bit and add more kitchen utensils. I’d still go back.

We had no air conditioning for all six nights, so we couldn’t sleep. The owner was never reachable by phone. We arrived at 2:00 PM, after notifying them of our arrival time as requested, but had to wait until 5:00 PM because no one was at reception. Bad, very bad.

The terrace was quiet, and though the apartment was a little secluded, it was only two minutes from town. It was comfortable and had all kinds of amenities, including a fully equipped kitchen. They were incredibly kind about letting us leave our luggage and belongings so we could enjoy our last day, and even let us shower at the end of the day. Those little things make all the difference to me. We’ll return, and I’d recommend it.