Daniel V.
We were so grateful for how the hotel helped after our phones were stolen at Teatro Kapital on the second day of our trip. They let us use the business phone to contact our parents and others for the rest of the holiday, then arranged a taxi to the airport. They really saved our holiday. We stayed four nights, and the clean, comfortable room and the great location just off Gran Via were both good. We could walk everywhere, and the service was impeccable.

