Hostal La Jerezana

The bed was comfortable enough, but the shower was only partly enclosed, so water went everywhere. We also kept the “do not disturb” sign up for our whole stay, yet someone made the bed two days in. It wasn’t malicious, but we wanted privacy and didn’t get it. The Wi-Fi didn’t reach our room, even though we weren’t in a corner. I could see the HOSTALJQ network and an extended network, but the clerk wouldn’t give me the extended network password. I’d booked because free Wi-Fi was advertised, and expected to use it in my room, not just by the entrance. We arrived around noon, before check-in, after a red-eye flight. The front desk woman said we could leave our bags and the room would be ready at two, so we went to a bar for a couple of hours, hoping to nap when we got back. At about 2:15, the room was still as we’d left it. I asked her to clean it, and she started right away, but kept rushing to the break room to talk with someone and answer her phone. I don’t speak much Spanish, but those conversations seemed personal rather than work-related. Then she asked for cash up front for the whole stay. When I said I wanted to use my credit card, she spoke aggressively to us. She didn’t speak English, and I still don’t know exactly what she said. Another call came in, which again seemed personal, and she shooed us to our room. After our nap, she was gone, so we went out to explore. We didn’t see her again until the next day, when she agreed to take my card. The payment took almost 25 minutes because she started looking up my booking, then answered a call and loudly argued with someone about a reservation for about ten minutes. I understood that conversation. After the Wi-Fi issue, we tried to avoid talking with her because she was too frantic and high-maintenance for us to deal with. The price and location were right, but that was about it. We loved the city and plan to visit Spain again in August, but we definitely won’t stay here.

A good place to stay in MADRID, right in the centre. Cibellus Fountain, Neptune Fountain, and Puerta Del Sol are nearby.

It feels like a flat, right in the heart of the city. It was also quiet and comfortable.

A nice hostel for a stay, and good value for money.