Luxury Suites Madrid

The room was a disgrace. There wasn’t even a door to close it, and the dorm room itself couldn’t be secured either. I’ve stayed in hostels across many countries and never seen that before. They sell locks for €3, apparently the only way to protect your things. The receptionist was fake-nice and passive-aggressive, telling me at 8:00 PM to go somewhere else with a smile. So I did, and I’ll never get that money back.

My face is swollen and my dust allergy is acting up. The place was dusty, and you can hear everything from outside, even the doorbell. The bunk beds are difficult to climb into and out of, and it’s really noisy. I booked through booking.com because of the good ratings, which was my mistake since I didn’t check Google. I want a refund and would never stay here again. Please don’t trust those ratings, this should be a zero.

The luggage storage was the most secure I’ve come across in a hostel, which was useful when I arrived before check-in. I felt safe throughout my stay, and the location is great. Staff were very nice, and the beds felt comfortable and private even in the eight-person room. The rooms are cramped, though, and the showers are quite exposed, just glass with no curtains. Still, if you need somewhere to crash for a few nights, it works really well.

The location was decent, and working A/C would probably have made my review a lot better. It didn’t have A/C as advertised, so getting to sleep before midnight was nearly impossible. The rooms are very small, and their doors wouldn’t shut. The bathroom’s glass showers are see-through, and its door never closes all the way and is often left open. It’s not a social hostel either. Most people seemed rude, and there didn’t seem to be a strict age limit. I usually don’t bother reviewing hostels because I’m easily pleased, but this was disappointing.