Palacio de los Duques Gran Meliá
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- EUR 42
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, German, Russian +7
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Supreme Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
- soundproofing
- tea-or-coffee
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Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
- soundproofing
- tea-or-coffee
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2 Bedrooms RedLevel Suite
- Private bathroom
- air-conditioning
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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1 Bedroom RedLevel Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Hannah B.
My daughter and I stayed in December and only wish we'd had more time for Madrid and the hotel. The hotel looked stunning, and the holiday decorations were lovely. Our room and bathroom were spacious and incredibly comfortable. The staff were kind and helpful from the start. They walked us through a map and suggested places to eat, including touristy spots to avoid. Breakfast was outstanding, one of the best we've ever had. I hope we can return to the Palacio de los Duques soon.

Sofía M.
I only had one night at the Palacio de los Duques Gran Meliá before heading on to the Canary Islands, and wished I could've stayed longer. They welcomed us like we were coming home, with such lovely hospitality. The breakfast buffet had a great selection, too. I'm a big Marriott loyalist, but I'll make a point of staying here next time I'm in town.
Daniel F.
The room and location were both great, but the hotel didn't quite meet my expectations for five stars. It felt more like a four-star stay, and breakfast was just okay. The water bottles in the room hadn't been filled, either. The rooftop jacuzzi shown in the pictures was apparently closed. Staff recommended going up for the view, but when I tried the door was shut. I called, and they said they wouldn't open it because it was slippery.
Elena C.
The concierge was so helpful and pointed us to lots of great places. Our room had everything we could need and then some. Honestly, the staff, rooms, restaurant, service, breakfast, all of it was 10/10. We had a wonderful stay and I can't wait to come back next time I'm in Madrid.
Kasun P.
What really made this hotel was the staff. From the concierge and restaurant team to the attendants and valet, everyone went out of their way to help. They even worked with airport staff to track down our lost baggage while we were sightseeing, even though we didn't speak Spanish fluently. The free car service was another nice surprise, with English-speaking drivers and limo-style seating. Our Club Red access was worth it, with an open bar and quiet dining areas. The room was excellent and had a hair iron, steam iron, welcome fruit, and even plugs that worked with American devices. We appreciated those details since our checked bags were missing. The gym was well equipped, and the rooftop had lovely views in the morning and at sunset. The location was great too, within walking distance of the palace and other highlights. The staff's service was Ritz-Carlton level, honestly putting the hotel at six stars, if six were an option.
Amenities
Everything available at this property
General Services
80 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Private Check In/Check Out
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Bridal suite
- Room service
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Laptop safe
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Diet menu (on request)
- Cafe
- Coffeemaker
- Shuttle
- Car rental
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- Twin rooms
- Double rooms
- Junior suites
- Suites
- Triple rooms
- Quadruple rooms
- Executive rooms
- Superior rooms
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- EuroCard
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Electric vehicle charging station
- Check In Hour
- Check Out Hour
- Late Check Out
- Local and international calls
- Car hire
- Transfer service
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Cloakroom
- Lift access
Accessibility
4 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
4 available- Electric car charging
- Car park
- Secure parking
- Valet parking
Meals
7 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Poolside bar
Sports
1 available- Golf course
Children
1 available- Babysitting service
Pets
2 available- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg)
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Family rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
125 m 2 min walk
162 m 2 min walk
436 m 5 min walk
27 m 1 min walk
Attractions
20- Royal Palace of Madrid436 m 5 min walk
- Mercado de San Miguel484 m 6 min walk
- Plaza Mayor505 m 6 min walk
- Catedral de Santa María la Real de la Almudena609 m 8 min walk
- Temple of Debod835 m 10 min walk
Restaurants
20- Dos Cielos Madrid27 m 1 min walk
- El Rey de Los Tacos30 m 1 min walk
- Avenida Paulista Cafeteria Bar Brasileño34 m 1 min walk
- Delfos38 m 1 min walk
- Hard Rock Cafe Madrid Maestro Victoria42 m 1 min walk
Transit
20- Aeropuerto Adolfo Suárez Madrid-BarajasAirport14.7 km
- Santo DomingoMetro125 m 2 min walk
- CallaoBus162 m 2 min walk
- ÓperaMetro192 m 2 min walk
- Jacometrezo - Pza. Sto. DomingoBus217 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Pet deposit required
Meals
Breakfast - Extra charge may apply
Parking
Parking - Extra charge may apply