Casa Letran GuestHouse

The location was great, but everything else was awful. Our room seemed cheaply put together, and some of the lights were controlled from another room. Other guests kept waking us up by switching them on. We asked for a fix, but the place just taped over the switches, which obviously gave new guests no idea what was going on. The bathroom was dirty, the sink was grimy, there was usually no soap, and old towels were piled there. It had no windows or fan. The kitchen looked okay, but the fridge was packed full, and after using the bathroom I wasn't sure how clean it was. People cooked loudly until 1-2AM, and without a hood the smells woke us up. Reception didn't care when we messaged them. Even the sheets and towels smelled damp. I'd look next door instead, it seemed like a nice hostel/hotel.

The bathroom was filthy, as if it hadn't been cleaned in a month, with insects crawling on the floor, including a cockroach. The toilet was in that same bathroom, shared by four rooms. We were given just one key for the main door as a couple, and there was no bin in the room. There were no clear instructions for the electronic lock on the handle. It also seemed to malfunction, since the numbers only lit up after a lot of jabbing at it.

I arrived late at the hostel after confirming a one-night reservation, only to find two people sleeping in the bed assigned to me. They didn't have a reservation, and no staff member was there to handle it. I called the manager, but she didn't answer, so I had to wake them up myself to get my bed. It made the whole situation uncomfortable. The place also seemed completely unsecured to me. This was unacceptable and showed a lack of proper management and seriousness. I absolutely don't recommend it.

This was the worst place I've stayed. I'd already paid, but a staff member who acted like a gangster wouldn't let me in and threw my things out the door. One of the men on staff also pushed me. They didn't have enough beds, but the booking system kept accepting reservations. I asked for a refund and was turned down. They harass people, and nobody should stay here. The place used to be called Continental Space. It seems they changed the name so people wouldn't see the bad reviews left before.