by RIVA - Elegant, Contemporary 2 Bedroom Apartment in Dama de Noche Puerto Banus

It's a safe residential complex in a great, convenient location. Highly recommend.

Our rented apartment was clean and had comfortable bedding. The residence is lovely and well kept, with two nice pools and paddle tennis courts.

There's no reception, and the whole arrangement feels very informal. After I'd already paid for the night through Booking.com and made the reservation, the host didn't appear until I'd paid the €500 deposit he asked for. Check-in was only from 8 pm to 9:30 pm, and he tells you to send the money by Bizum. Don't even consider it. I'm updating this two years later because they did something to stop my review from being published.

It's a disgrace, and I'm giving one star only because I can't give less. We were traveling from far away and said when booking that we'd arrive between 9 and 10 pm. They accepted, then told us there'd be a €20 late arrival charge, which we agreed to. But nobody came to check us in, and they left us stranded on the street. They haven't refunded our money, either. Now they claim check-in was only until 9 am. They send WhatsApp messages confirming they'll wait for €20, then delete them and act like they forgot all about you. SHAMEFUL.