JUAN M.
The apartment itself was dusty, with lint all over the floors. It looked like the previous guests had done a quick once-over, but proper cleaning hadn't happened. The tub was clogged and the shower screen was loose. There was a sofa bed, which could've been handy, but we couldn't use it because there were no sheets. We were also charged extra for our two daughters, both under eight, and asked to pay a deposit on the understanding that we'd return the apartment clean and in perfect condition. The booking confirmation gave the apartment address, but we had to go to their offices, quite a distance away, to complete the booking and collect the keys.
