Hotel Aroi Bierzo Plaza

We were a group of 19 staying just one night, and overall we were pleased with this small hotel. There was free parking about 100m away, as well as paid parking in the nearby square. The restaurant accommodated gluten and lactose intolerances at very short notice, and the staff were very pleasant. Good location.

There are lots of places to eat nearby, and the rooms are spacious. The location is good. Don't miss the tavern just around the corner to the right and down the hill about 20 meters. Order the Botillo del Bierzo for a great taste of regional food.

The view and location were good, but the rest of my stay was a disaster. I chose this hotel partly because I wanted a bathtub to soak my aching Camino muscles, but there was no plug for it. Then I woke up to bedbugs on my pillow. They moved me to another bedroom, but left me to deal with the rest on my own and carry everything to a laundry. To make sure the bugs were dead, the heat ruined hundreds of pounds' worth of good hiking gear. I missed a day of walking Camino and had to take a taxi. I know bedbugs can happen on the Camino, but a hotel should offer more help. I've seen albergues help pilgrims with this, rather than just saying, "there is a laundry round the corner." Despite all of it, they charged me full price. Ridiculous.

The room was well laid out, bright, and very clean. Staff were friendly and professional.