Hotel Riu Garoé
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +1
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- shower
- telephone
- toiletries
- towels
- tv
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1 / 6 Standard Twin room with balcony
- 2 guests
- twin beds
- Private bathroom
- balcony
- private-bathroom
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Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- blackout-blinds
- desk
- hairdryer
- heating
- mini-bar
- private-bathroom
- safe
- shower
- telephone
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Sumit D.
The staff were helpful and smiling everywhere, from the hotel to the pool and restaurant. When a sea-view room became available, they called us to offer it, and they brought a kettle when we asked. We didn't use the spa because it could only be booked with a massage. The restaurant food was generally good, and the pool was amazing. Facilities were well looked after, with plenty of parking next door and a small nearby market for water and other basics. We arrived quite late, but the night staff still gave us a welcome drink at 11 pm and had left food in our room because we'd missed dinner. Such a thoughtful gesture, and much appreciated.
Benedek K.
The cocktails at the bar were delicious and very well made, and dinner was tasty, varied, and kept replenished. Breakfast had the usual items, but the selection stayed the same each day. There was a separate basket of gluten-free products from a local bakery, which was a nice touch, though the quality was poor. Buffet allergen labels were often misleading. Most staff outside reception didn't speak English well, so clarifying which dishes were gluten-free led to some awkward moments. After a few tries, though, they made an effort to accommodate us and offered to prepare something special. This is a peaceful hotel with a well-kept garden and spotless grounds, and we thought it was excellent value. The location is quite remote, so walking to the beach or town isn't really practical. The free shuttle was convenient. There's no private parking, but a free public lot is next door, and we found street parking easily even in June. Our room was well equipped and the bed comfortable. Even the cheapest rooms had lovely views of the ocean and mountains. The pool area was relaxing, with plenty of loungers. There were a few shortcomings, but they felt minor for the price. We'd recommend it if the distance from town suits you.
Rachel E.
There was lots of free parking nearby, and the hotel is centrally placed for getting around the island. Breakfast had plenty of choice, and both the hotel and staff were lovely. We'd happily recommend it to family and friends. Thanks for a lovely stay.
Peter H.
They sell rosé and red house wine by the bottle, but not white. Strange. Thanks for replying quickly, Jorge, but a stock response doesn't explain why there's no bottled white house wine or what you plan to do about it.
Matthew M.
The bar is lovely, with outdoor gas lamps and heaters at night, plus live music. Drinks and other extras are reasonably priced, parking is free next door, and the pool looks warm and inviting, though I didn't see anyone swimming. Breakfast was average for a four-star hotel. Pilsner beer and soda water are available in the minibar. This hotel seems well suited to Germans. The view from the rooms is good, and some have a sea view. Staff were friendly and understanding, and they knew about the noise from the restaurant below. We appreciated being moved to a quieter room. Ground-floor rooms are extremely noisy because they're beside the canteen, and there's no sound insulation. Insulation on the restaurant ceiling and rubber pads under the chair legs could help when chairs are moved, a low-cost change that would improve things for guests. Tea and coffee aren't provided automatically, but when I asked, they brought a kettle and some Nescafe, which I appreciated. Rooms vary, so make sure your travel agent knows how to request a better one.
Amenities
Everything available at this property
General Services
62 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Terrace
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Library
- Billiards
- Hiking
- Sun Deck
- Solarium
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of most recent renovation
- Number of floors (main building)
- Double rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Key Collection
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Airport Shuttle
- Laundry service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Highchairs
- Banquet hall
- Parasols
- Entertainment programme for adults
- Hot tub
- Turkish bath (hamam)
- Hairdressing salon
- Squash
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Meals
10 available- Bar
- Buffet breakfast
- Restaurant
- Snack bar
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast
- Breakfast buffet
- À la carte lunch
- Buffet dinner
Business Services
2 available- Conference Hall
- Conference room
Recreation & Wellness
6 available- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Spa treatments
Pool and beach
7 available- Outdoor pool
- Pool facilities
- Children swimming pool
- Beach
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
Sports
8 available- Table Tennis
- Tennis court
- Fitness facilities
- Golf сourse (within 3 km)
- Bicycle hire service
- Bicycle storage
- Hotel’s own bike shop/workshop
- Gym
Children
4 available- Playroom
- Babysitting and childcare
- Children's playground
- Babysitting service
Pets
1 available- Pets Not Allowed
Languages
4 available- Spanish
- German
- English
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
140 m 2 min walk
20.1 km
397 m 5 min walk
322 m 4 min walk
Attractions
20- Botanical Garden397 m 5 min walk
- Agatha Christie Painted Stairs1.0 km 13 min walk
- Sitio Litre Garden1.2 km 15 min walk
- Costa Martiánez- Ocio Cultura y Gastronomía1.3 km 17 min walk
- Complejo Turístico Municipal Costa Martiánez1.4 km 17 min walk
Restaurants
20- Restaurante Pato Laqueado Pekin322 m 4 min walk
- Gran Torino329 m 4 min walk
- Restaurante Los Fogones de Canarias375 m 5 min walk
- Schwarzwaldcafe379 m 5 min walk
- Bar Pizzeria PlanB382 m 5 min walk
Transit
20- Aeropuerto de Tenerife Norte - Los RodeosAirport20.1 km
- Aeropuerto de Tenerife Sur - Reina SofiaAirport41.0 km
- Jardín BotánicoBus140 m 2 min walk
- Jardin BotanicoBus458 m 6 min walk
- Puente del BotánicoBus482 m 6 min walk

Stay rules
Important conditions for your stay