Casa Elisa Canarias

The apartments themselves are very nice, but the complex needs a lot of maintenance, both from heavy use and from poor quality building components. The shared pool isn't monitored properly. We were told to put a blue tablet in a container every day, and there were two instances of someone adding powder to the water. That doesn't seem adequate for a pool shared by several families where people dive in. There's no air conditioning either, so August is a nightmare. The kitchen fridge and freezer were packed with ice, just as they were during our last stay. The woman seems to show up unexpectedly to check whether we're doing anything wrong, even though she should ask permission to enter. I don't think I'll come back.

We had a double room with its own bathroom. The common areas were nice, the views were lovely, the mattresses were comfortable, and Mrs. Petra was very friendly. But the cleaning really needs attention. There was dust and hair on the floor, limescale on the bathroom fittings and shower screens, and lots of unnecessary decorations gathering dust. The linens were extremely worn and pilled, so they should be replaced. Shower pressure was weak and the Wi-Fi didn't work. If the cleaning service gets better, I'd return.

There was plenty of room, good internet, parking just outside and a lovely pool, all in a charming mountain village with everything needed for a comfortable stay. The only small snag was that no supermarket was open in the morning to get bread.