Sirenis Hotel Club Aura

We came as a couple and had a wonderful week at sea view country club. It's clean and lovely, with lots of pool options and entertainment for children. There's also a quiet infinity pool area, and beautiful views all around. The beach is just a stone's throw away, and there's a bus stop across from the hotel with service to sanantonio. We enjoyed the food, with plenty of gluten-free choices available to order, and more variety than the usual burgers and chips. We'll definitely return, hopefully with the children in two years. Thanks for a great week.

The food was a highlight, with a different menu each night and options for everyone, far beyond the usual all-inclusive chips and burgers. The hotel is very welcoming for children, with entertainment all day and kids' clubs. Rooms are fairly modern in a standard Spanish style, and the family room's kitchenette came in handy. Just keep in mind that the entertainment is loud and can run until 10 or 11 at night. With small kids, I'd make sure to avoid a pool-view room.

There are several pools to choose from: a small one for kids, lively family pools with music, and the quieter sunset infinity pools, which were my pick. Great views, chilled music, and a beer, perfect. The waterpark was a great addition, just steps from the hotel. It's a family-focused place and gets very busy, but there's plenty on site to keep little ones occupied. Food was good. The separate kids' buffet is away from the main one, though whoever thought sweets and sugary desserts should be within easy reach of kids clearly doesn't have any. The grill, Italian, and American a la carte options were a nice change. Drinks ranged from okay to good, with Estrella on tap and the main local spirits you'd expect. The machine-mixed cocktails were about 70% sugar, I'd guess, and far too sweet. The mojito was the nicest, though still too sweet. The beach next door is lovely, with great sunsets, and it's an easy two-minute walk from the hotel. There are bars and restaurants along it. The location was good for driving to a number of places in a few minutes, and there was parking out front.

It was overcrowded even in October, with long food queues and barely anything left at the buffet. The food was awful, rooms were dirty, and heavy rain flooded them. On many occasions there were no towels at all because they'd been used to clean up floodwater. Most nights the entertainment was the same, basically holiday reps doing karaoke, with no actual music or shows. The beach beside the hotel was nice, and we swam there instead of using the pool. Some staff were friendly, while others seemed miserable and fed up, which was understandable given how packed the hotel was. A lovely girl helped with the babies on a playmat and was very nice. The young man with glasses at the restaurant entrance was cheerful and welcoming every day.