Casa Del Trigo

The staff were friendly, and I don’t think those employees were personally responsible for the discomfort we had. Still, I didn’t get the room I paid for, and ended up spending another $55 for comfort. After seeing other negative reviews, I wish I’d been more careful about choosing this place. I’d booked through Expedia. Wednesday was 50€ and Thursday 100€, an odd difference, but averaging 75€ seemed acceptable. There were several room categories: one listed a double or two twins, another a queen or two twins. A double is too small for us, so I deliberately picked the queen option. The day before arriving, we called about parking. They said our car was too big for the garage, but that parking nearby would be easy. On arrival, I was told they’d received my request for two twins but couldn’t respond to it. We got a double instead. I asked to change rooms and even asked about paying for an upgrade, having forgotten I’d chosen a queen. They said we’d have to move again for the second night if we did that. The hotel was supposedly full, and it seemed the arriving guests mattered more. My husband went looking for parking and drove around for 20 minutes before returning frustrated. The same thing happened the next night. After a sleepless night, I contacted Expedia. They apologized and offered compensation as account credit, which I accepted. At 7:00 a.m. I asked another front desk employee about the room I’d paid for. Again, there were no queen beds. In the end, I paid 50€ more for a junior suite for night two and moved everything over in my pajamas at 7:30 a.m. It was better, with a very comfortable king bed, but the odd jacuzzi tub and shower combination had no curtain, which made bathing awkward.