Hotel Es Port
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +2
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 5 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- tea
- tea-or-coffee
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1 / 5 Superior Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- tv
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1 / 6 Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 5 Grand Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Neha M.
We really enjoyed the pool and breakfast, and the location and grounds are lovely. The grounds also seem well maintained, so I can see why people would choose the hotel for them and its location. But at this price and with a four star rating, the stay fell short. The gym was practically nonexistent, and the tennis courts cost extra, so I suspect few guests use them. The hotel seemed to cater mostly to older guests, with most people there during our stay over 50. Service was a real letdown. At check-in, no one offered to help with our luggage, though I saw staff helping many other guests. We were told not to use the room fridge for sanitary reasons, which seemed odd. We also had to go to reception for an ironing board and a towel change rather than have them brought to our room, which I'd never experienced at a hotel before. The most upsetting part was my husband's deep tissue massage. He was given a very light touch massage instead. When he raised it with the front desk and spa, the masseuse claimed she'd walked on his back. He said that hadn't happened, but staff initially didn't believe him and offered just a 10% discount. We had to refuse payment and speak to the manager before they finally accepted that she hadn't walked on his back and had lied about it. It was a strange and upsetting experience for both of us. Eventually the manager apologized, waived the massage fee, and offered to speak privately with us to make sure the rest of our stay went well. We had better service and experiences at two and three star hotels costing a fraction as much. The highlights here were the pool, breakfast, location, and grounds.

clara W.
We could always find a sunbed, and I think the hotel was close to full. The spa was nice, though the hot tub could use a little upgrade. Breakfast was edible and had a decent buffet selection, and we liked the restaurant food too. The facilities were well kept and I'd recommend the hotel. I'm not sure why other reviews mention the average age of guests, it wouldn't affect you. The location was brilliant, a two second walk from the restaurants and beach. I found the beds comfortable, and that's saying something because I'm fussy. The rooms were kept clean each day and nice and dark for sleeping. Everyone on staff was exceptionally nice, especially the bar and front desk teams. There was usually only one person handling all the bar orders, perhaps another in the back, so another bar staff member would help. Even under pressure, the person serving was always pleasant and friendly. I'd definitely come back.
Ritu D.
The hotel is beautiful and in a perfect location. Service was the one area that could be better. I brought it up during my stay too, because the staff didn't feel very hospitable or accommodating.
Julien M.
The hotel itself was great, with a good location and room, and the staff were super. But it doesn't feel family friendly. The average guest age seemed to be around 70+, and it felt like they target older people, which seems to work. Our daughter slept in a travel cot beside our bed, and we were charged EUR 170 per night on top of an already pricey room at EUR 600/night. For that price, they could at least have a decent travel cot. It felt as if families weren't welcome to return.
Mads U.
The hotel and the views are gorgeous, and the location is easily the best part. You're right by the beach, restaurants, and lots of shops, so it's easy and enjoyable to get around. We had a good stay, but had more fun outside the hotel. There wasn't much atmosphere or interaction inside, so I don't think I'd stay again, though it's a good choice for convenience. I was there for five nights in July. Breakfast was lovely and relaxing, and the rooms were a decent size and kept clean. The pool was nice, but it got busy and finding a lounger each day was very difficult. People left towels lying around, which was frustrating. Service could be ridiculous at times. We sometimes waited for someone to serve us and were ignored. Staff weren't especially friendly or talkative. The service was okay, nothing special, and a lot of things seemed overpriced for what you got. It felt more like a low four star hotel than the place it presents itself as.
Amenities
Everything available at this property
General Services
68 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Ticket assistance
- Express Check In/Check Out
- Chapel
- Garden
- Television in lobby
- Terrace
- Room service
- Indoor Fireplace
- Linens
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Library
- Hiking
- Sun Deck
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- Superior rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Airport
- Harbour
- Entertainment Area
- Key Collection
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Lift access
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Café
- Highchairs
- Show cooking
- Projector
- Audio Visual Equipment Rental
Accessibility
1 available- Accessibility features
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
11 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kettle
- Electric kettle
- Poolside snack bar
- Air conditioning in Restaurant
Business Services
1 available- Meeting room
Recreation & Wellness
1 available- Spa tub
Pool and beach
9 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Beach
- Indoor freshwater pool
- Indoor saltwater pool
- Indoor heated pool
Sports
4 available- Bike rental
- Golf course
- Bicycle hire service
- Bicycle storage
Children
1 available- Babysitting service
Room Amenities
8 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Towels and bed linen
Languages
5 available- Spanish
- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
229 m 3 min walk
363 m 5 min walk
271 m 3 min walk
138 m 2 min walk
Attractions
20- Playa Barrys271 m 3 min walk
- Playa370 m 5 min walk
- Mirador Port de Sóller662 m 8 min walk
- Plaça de Santa Caterina683 m 9 min walk
- Museu de la Mar Port de Sóller698 m 9 min walk
Restaurants
20- Maharani Indian Tandoori Restaurant138 m 2 min walk
- Delicias.fooddrinks139 m 2 min walk
- Sa Figuera160 m 2 min walk
- Airecel Restaurant178 m 2 min walk
- Viktoria178 m 2 min walk
Transit
20- Aeroport de Palma - Son Sant JoanAirport27.4 km
- Port de Sóller (Port de Sóller)Bus229 m 3 min walk
- Port de Sóller - MarysolTram363 m 5 min walk
- Sa TorreTram764 m 10 min walk
- Can Miró (Port de Sóller)Bus875 m 11 min walk

Stay rules
Important conditions for your stay